IE randomly starts with blank white screen

Posted on 2007-12-02
Medium Priority
Last Modified: 2010-04-21
Have a client with an intermittent problem.

At random times, and for no particular reason associated with activity at the time, IE will start up, display a white screen with  no tool, tile, menu or status bars. Ctrl/Alt/Del to stop process is the only way to go anywhere.

Scanned for virus (with avast!) spy-ware (with SpyWareDoctor) ad-ware (with ad-aware 2007) - none found.

Cannot "reproduce" the problem as it seems to have a life (and mind) of its own.
Question by:quicknowledge
  • 2

Accepted Solution

macentrap earned 1000 total points
ID: 20393583
Does system  have use Incredimail and Magentic installed?
I had same problem too, when I installed Magentic(software from Incredimail).
It has not occured -  since I have uninstalled it.

Author Comment

ID: 20394362
Magentic. That rings a bell. That's a remote changing desktop wallpaper thingy? Might have to getthat gone.


Author Closing Comment

ID: 31412256
Will rate the response when I check with customer.

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