Symantec Corp 10.x Password corrupted

Posted on 2007-12-03
Last Modified: 2013-12-09
I have a server

windows 2003, with exchange 2003

running Symantec Corporate Server AV 10, and Mail Security for Exchange

the Server AV has been partially corrupted in such that it is not in the Symantec group (ut a group of the same name witha 2 in brackets after it)

the password used for the group is not reconginsed at all.

and so I can not uninstall or reconfigure this server's AV

the iforget.exe tool does not work, as it says there is no server product installed.

Any ideas on how to reset the password, which registry key it is in, if there is a document to manually uninstall the symantec server 10.x which will get rid of the corrupted password as well?

Any idea's guys
Question by:Raybans
  • 3
  • 2
LVL 16

Expert Comment

ID: 20394941

Have you tried the back-door password? ie, the name of the vendor...

- gurutc

Author Comment

ID: 20394981
LVL 16

Accepted Solution

gurutc earned 500 total points
ID: 20395081

Author Comment

ID: 20398212
Those first two links are only useful if you have the home editions of Nortons and have no baring on a corporate installation.

the registry hack is interesting and I will try that at the next oppurtunity.

Author Comment

ID: 20537916
the registry hack works best

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

As more computers now shipped with 64-bit version of Windows, more users are now using this Operating System.  So it's important to be aware how some 32-bit diagnostic tool works on these systems, so we know what to expect when analyzing the logs an…
By the time you finish reading this article, you may have already lost all your money because you don't know the simple steps to securing your BitCoin wallet. BitCoin is an incredible invention. It is a decentralized currency system, which is the…
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…
Internet Business Fax to Email Made Easy - With eFax Corporate (, you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

24 Experts available now in Live!

Get 1:1 Help Now