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  • Status: Solved
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Error upon send/receive after upgrading a user to Outlook 2003

I just upgraded one of my users from Outlook XP/2000(Not sure which one, although pretty sure it was xp), to Outlook 2003.

When he hits send/recieve he gets the error message...

"The message store has reached its maximum size..." and tells him to delete mail.

We have the new Exchange SP2 R2 and your mailbox storage has been set to 70 gig, and the users themselves dont have any mailbox size limit, I checked both the storage group and the public group.

His mailbox size right now is approximately 1.6gig and I believe they used to be bigger.

He appears to be receiving mail but it always comes up with the error message.

I turned cached exchange mode off and didnt seem to fix it.

Thanks

Jeremy
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recruitit
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1 Solution
 
kamleshgwalaniCommented:
Just a question, does this problem occurs when that user tries to send email with attachements ?
OR does it happens without attachments.

You need to check how much he is allowed from Exchange Server and also his maibox size
by right click on mailbox and properties and folder size OR from Exchange server by going to Administrative group and selecting the mailbox to view that.

Also could you check the space available on your Mailbox server,hope it has not reached to full.

Now here is the way to determine to check the available of DB
http://support.microsoft.com/default.aspx?scid=kb;en-us;186291&Product=ech
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kamleshgwalaniCommented:
Plaese tell us what you have done..
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