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Getting "information store can not be opened" error when moving mailboxes
we built a new exchange 2003 server and moved two mailboxes to that server to test the server running with live mail on it. Due to an installation error (the guy who installed Exchagne installed starndard instead of Enterprise) we will need to uninstall and then reinstall exchange Enterprise.
When I try to move the two mailboxes back to their original server I get the following error:
The information store could not be opened. The logon to the Microsoft Exchange Server computer failed. MAPI 1.0 ID no: 80040111-0286-00000000
I have confirmed that the mail stores are mounted and that both mailboxes are tied to valid AD accounts and that they both are active. The user id I am moving the mailboxes with have ownership rights as well.
Thanks for any help.
When I try to move the two mailboxes back to their original server I get the following error:
The information store could not be opened. The logon to the Microsoft Exchange Server computer failed. MAPI 1.0 ID no: 80040111-0286-00000000
I have confirmed that the mail stores are mounted and that both mailboxes are tied to valid AD accounts and that they both are active. The user id I am moving the mailboxes with have ownership rights as well.
Thanks for any help.
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chalk this up to stupidity....I wasn't using the administrator account, I switched to it and it worked. The account I was using had admin level rights, just not correct I guess.
Sembee, thanks again.
Sembee, thanks again.
You can use another account, but you have to be really careful to get the permissions correct, because in certain scenarios certain account types get blocked out. With little jobs like this, using the administrator account is the quickest fix. If it was something ongoing and you needed the permissions sorted for ongoing support then I would have suggested something else.
Simon.
Simon.
just do an inplace upgrade from standard to enterprise
check http://support.microsoft.com/kb/170280