Solved

Relay exchange (genuine need to)

Posted on 2007-12-03
1
221 Views
Last Modified: 2010-03-06
We have a web site that emals clients by relaying via our exchange server, all secure, the exchange server has te exception that wth web sits IP can relay (not a public web site by the way)

and all works fine, we also use icritical (similar to messaglabs)

one client wont acept mail as they say its being relayed.

we are not an open relay, all test come back negative, just did the dnsstuff one this morning all 15 tests pass.


anything we can do so they get the mail?

we are on exchange 2003 sp2

there whitlelisted on our system, but refuse to change anything there end  i cant see what we can do to help out on this.
0
Comment
Question by:mhamer
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 104

Accepted Solution

by:
Sembee earned 500 total points
ID: 20396767
If the messages are going out through MessageLabs and they are still rejecting the email then there is nothing that you can do. Their antispam filter is being very picky.
The problem for them may well be that their product will not allow a whitelist on anything but server, and that would have to be MessageLabs servers, which I can appreciate would make anyone nervous as that means a lot of addresses to be whitelisted.

Simon.
0

Featured Post

Instantly Create Instructional Tutorials

Contextual Guidance at the moment of need helps your employees adopt to new software or processes instantly. Boost knowledge retention and employee engagement step-by-step with one easy solution.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question