Solved

MS Outlook: Can add public folder contacts to favorites but cannot see them in favorites

Posted on 2007-12-03
6
2,770 Views
Last Modified: 2012-05-05
I'm using Outlook 2003 in a domain environment. Here's the basic scenario. I locate a contacts item in the public folder in the left pane of Outlook. When I click "add to favorites" it adds it to favorites. I then navigate to favorites but there are no contacts whatsoever.
0
Comment
Question by:alateos
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
6 Comments
 
LVL 18

Expert Comment

by:meintsi
ID: 20398592
You've added them to the "public favorites".
Expand the public favoties folder, right-click, and now select "Add to Favorites" to get them where you want.
0
 

Author Comment

by:alateos
ID: 20398636
I'm doing that... but when I go to the favorites and click on "Contacts" (which is what I've added) I see nothing
0
 
LVL 18

Accepted Solution

by:
meintsi earned 250 total points
ID: 20398731
1. There is a public folder with contact items added that are NOT marked private.
2. This folder was added to the 'public favorites' folder.
3. THis public favorite was then added to your favorites menu and shows up in the Navigation Pane under "Other Contacts'.

If so, then check the contacts folder you initially addded to the public folder as being available as an Outlook address book? (Rignt-clcik - Properties - Outlook address Book - tick the appropriate box)
0
 

Expert Comment

by:freddick
ID: 20525288
Excellent.  Meintsi, you fixed my problem.  Thanks, RDGR
0

Featured Post

Instantly Create Instructional Tutorials

Contextual Guidance at the moment of need helps your employees adopt to new software or processes instantly. Boost knowledge retention and employee engagement step-by-step with one easy solution.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Find out what you should include to make the best professional email signature for your organization.
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question