Basic setup: new computer running MS Vista, Outlook 2002 on a domain network with local mail server.
Opening Outlook leads to a password prompt for the email account (IMAP connection). When the account is manually entered, an error message appears - "A connection to the server could not be established. mail.domain.com is now in offline mode>" After clicking 'File' -> 'Connect to firstname.lastname@example.org', everything works properly.
This only happens on this computer, the only one running Vista - all others are running WinXP or Win2k. It happens no matter which use signs on to the computer. It doesn't happen with Thunderbird.
Any ideas on how to correct this ?