Exchange 2003 / store.exe out of memory
Posted on 2007-12-03
I'm having a problem with my Exchange 2003 server. I have Windows 2003 server standard, running Exchange 2003/SP2 and all relative hot fixes that I could find.
My problem is, after my Exchange server has been running for 3 or 4 days store.exe uses up all the memory. Now I understand that store.exe is designed to use as much memory as possible but it should relinquish it as needed. This just isn't happening. After a few days I get the following error:
Event Type: Error
Event Source: MSExchangeIS
Event Category: General
Event ID: 1160
Time: 1:06:18 PM
Database resource failure error Out of memory occurred in function JTAB_BASE::EcRetrieveColumnByPtagId while accessing the database "First Storage Group\Mailbox Store (SERVER-NAME)".
And that's all she wrote. At this point the server no longer has enough memory to do anything and a reboot must be initiated to regain functionality. I believe the above error is the first actual event error log, there are many many more but they seem to be do to no available memory.
From the time that the Exchange server is started to the time it crashes you can look at the Memory and handles climb right up until the crash. I've seen the handles hit 1.4 million. For instances right now it's been running for about 24:
Mem is at 1,026,236
Vm size is 1,022,116
Page Pool 7,293
Handles are at 909,139
This will continue to grow until all goes down. Any help would be greatly appreciated.