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Can't trans/combine messages on blackberry 8820 only contacts calander etc

Posted on 2007-12-03
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Last Modified: 2012-08-14
I've been trying to get a blackberry 8820 from Verizon to sync with outlook 2007.  It will transfer contacts and such but I can't get the messages to transfer over.  At first I picked the option about blackberry server but we didn't have that then selected blackberry internet services.  Still hasn't trans the messages yet.
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Question by:Freezerburnv2
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kamleshgwalani earned 500 total points
ID: 20401879
Have your create Black Berry Service Account and have you delegate to read-only active directory?

Could you read the event logs on exchange server?
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by:kamleshgwalani
kamleshgwalani earned 500 total points
ID: 20401888
Sorry ignore above answers, as you dont have server.... i will reply to you back once i check at my site
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Author Comment

by:Freezerburnv2
ID: 20402725
Guess I have to log into the BIS aka Blackberry Internet Services.  haven't done that yet but just keeping this updated.
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by:Freezerburnv2
ID: 20403281
Seems you can't just sync messages with the blackberry, you need to access www.blackberry.com/go/vzw and setup the account.  We had to call verizon but eventually got it working.
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Expert Comment

by:kamleshgwalani
ID: 20547858
Thanks for your information.
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