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garbage in a recieved email

Posted on 2007-12-03
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Last Modified: 2008-02-01
hello,

After upgrading to 2007 we faced a problem.  our helpdesk application send a satisfation email to the user after solving his problem. this email is not displayed properly now (garbage) and user can't select the radio botton in the email body.

anyone have an idea what could be the reason?
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Question by:AZZA-KHAMEES
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7 Comments
 
LVL 17

Expert Comment

by:RDAdams
ID: 20404291
What version of exchange are you running?  Latest service packs installed?
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LVL 18

Expert Comment

by:kjanicke
ID: 20405718
Was the email format changed?  

Was it originally sent in HTML and displayed in plain text ... with a bar across the top of the email that says "email converted to plain text" or something similar?
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Author Comment

by:AZZA-KHAMEES
ID: 20408903
we are using Exchange 2003, SP2.
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Accepted Solution

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AZZA-KHAMEES earned 0 total points
ID: 20409785
i foundthe solution in this page http://www.campaignmonitor.com/blog/archives/2005/04/using_forms_in_html_emails.html

so we decided to send the suer an email with a link to the form which will be displayed as html page.

how can i close this question since i found the solution??
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LVL 17

Expert Comment

by:RDAdams
ID: 20412060
post a note in support.
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LVL 1

Expert Comment

by:modus_operandi
ID: 20441576
Closed, 500 points refunded.
modus_operandi
EE Moderator
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