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Cannot enable offline files

Posted on 2007-12-04
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Last Modified: 2008-02-01
When I try to enable offline files on my documents the laptop freezes.
I can get into the folder options and the offline files tab, choose enable offline files click apply and then the computer freezes and needs a hard reset.

I have tried windows updates and a windows repair

Please help
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Question by:hertel-dev
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Expert Comment

by:johnb6767
ID: 20421855
Do the CAPS LOCK and the NUMLOCK keys respond when this freezing occurs?

I would suggest retrying this in a NEW profile. Just create a new user, and see if the problem repeats. If not, then you know the original profile is shot, and we can work with that.....

Also, try and re register the core files responsible for Offline Files....

regsvr32 cscdll.dll
regsvr32 cscui.dll

Then reboot and retry....



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Expert Comment

by:johnb6767
ID: 20421909
Where they enabled already previously?
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Author Comment

by:hertel-dev
ID: 20426081
Yes this was previously enabled. Tried enableing this service as administrator (different prodile, however the same thing happened.
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johnb6767 earned 175 total points
ID: 20439767
Try pasting these commands into a command prompt.... Then reboot and see if you can re enable them...
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Author Comment

by:hertel-dev
ID: 20448606
regsvr32 cscdll.dll

Got the following error:
cscdll.dll was loaded, but the DllRegisterServer Entry point was not found.
DllRegisterServer may not be exported, or a corrupt version of cscdll.dll may be in memory, consider using Pview to detect and remove it.

regsvr32 cscui.dll

Registers sucessfully
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Author Comment

by:hertel-dev
ID: 20448686
After re registering the dlls I wasnt able to enable offline files, however I was able to re-initialise the caache and once I had done that all aspects of offline files appeared to be resolved.
I was unable to re-initialise until I had re registered the dll's so will accept as solutions.
Thanks for your help
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