Solved

Scanner Problem

Posted on 2007-12-04
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Last Modified: 2010-04-12
I HAVE A Scanner that will only scan red
when it  prints from the  its still red
if i use the printer to print a doument its ok
can anybody give me some idea whats wrong
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Question by:conwyman
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LVL 38

Expert Comment

by:Herman D'Hondt
ID: 20408214
Are you telling us that any scan you do, only shows red when you view it or print it?

If that is the case, your scanner has a major problem and is only fixable by a technician. Or, if this is a low-cost scanner, by replacing it.
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nobus earned 500 total points
ID: 20410716
if you do an offline copy in colour, is it ok ?  otherwise the scanner is bad.
you can always try to uninstall / reinstall the scanner completely
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