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how to correct error on WSUS update service to launch synchronization?

Posted on 2007-12-04
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Last Modified: 2013-11-21
I am trying to scnchroniz the WSUS update service but i get an error "windows cannot find the network path.verify that the network path is correct and the destination computer is not busy or turned off.if windows still cannot find the network pathe, contact your network administrator"
i am acting as the network administrator.
this is a learning process for me.
how do i check to see if it is turned on?
the path is correct for source file:
c:\inetpub\UpdateServices\Home.aspx
i checked the directory and that file is  there.
please advise..
i have four laptops connected to the network as well.
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Question by:j_rameses
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12 Comments
 

Author Comment

by:j_rameses
ID: 20403026
more on the error:

Description: an unhandled exception occured during the execution of the current web request. please review the stack trace for more information about the erro and where it originated in the code.

Decription Details: system.runtime.interopservices.COMException: windows cannot find the network path.at your network administrator. verify that the network path is correct and the destination computer is not busy or turned off.  If windows still cannot find the network path, contact your network administrator.
SOURCE ERROR: the error is on line 196 it was highlighted in red
Line 194:      </div>
Line 195:      <%Response.Flush();
Line 196:      RenderPage();%>
Line 197:      <div id="divform" style="display: none">

SOUCRE FILE: c:\inetpub\UpdateServices\Home.aspx     LINE:196
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Runtime.InteropServices.COMException: Windows cannot find the network path. Verify that the network path is correct and the destination computer is not busy or turned off. If Windows still cannot find the network path, contact your network administrator.

Source Error:


Line 194:            </div>
Line 195:            <%Response.Flush();
Line 196:              RenderPage();%>
Line 197:            <div id="divForm" style="display: none">
Line 198:            <form id="formMain" method="post" runat="server">
 

Source File: c:\inetpub\UpdateServices\Home.aspx    Line: 196

Stack Trace:


[COMException (0x80070033): Windows cannot find the network path. Verify that the network path is correct and the destination computer is not busy or turned off. If Windows still cannot find the network path, contact your network administrator.]
   Microsoft.SBS.UpdateServices.ConfigurationHelper.AUPolicySetupClass.GetPolicyConfiguration(SBSPolicyType type, AUInstallationOption& pInstallationOption, Int32& piInstallationDay, Int32& piInstallationHour) +0
   Microsoft.SBS.UpdateServices.DataProvider.GetUpdateSchedule(String GroupName) +187
   Microsoft.SBS.UpdateServices.StatusPage.Utility.GetUpdateSettings(Boolean waitingForSyncStart) +356
   Microsoft.SBS.UpdateServices.StatusPage.formHome.RenderPage() +100
   ASP.Home_aspx.__Render__control1(HtmlTextWriter __output, Control parameterContainer) in c:\inetpub\UpdateServices\Home.aspx:196
   System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +27
   System.Web.UI.Control.Render(HtmlTextWriter writer) +7
   System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +243
   System.Web.UI.Page.ProcessRequestMain() +1926

 
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Runtime.InteropServices.COMException: Windows cannot find the network path. Verify that the network path is correct and the destination computer is not busy or turned off. If Windows still cannot find the network path, contact your network administrator.

Source Error:


Line 194:            </div>
Line 195:            <%Response.Flush();
Line 196:              RenderPage();%>
Line 197:            <div id="divForm" style="display: none">
Line 198:            <form id="formMain" method="post" runat="server">
 

Source File: c:\inetpub\UpdateServices\Home.aspx    Line: 196

Stack Trace:
[COMException (0x80070033): Windows cannot find the network path. Verify that the network path is correct and the destination computer is not busy or turned off. If Windows still cannot find the network path, contact your network administrator.]
   Microsoft.SBS.UpdateServices.ConfigurationHelper.AUPolicySetupClass.GetPolicyConfiguration(SBSPolicyType type, AUInstallationOption& pInstallationOption, Int32& piInstallationDay, Int32& piInstallationHour) +0
   Microsoft.SBS.UpdateServices.DataProvider.GetUpdateSchedule(String GroupName) +187
   Microsoft.SBS.UpdateServices.StatusPage.Utility.GetUpdateSettings(Boolean waitingForSyncStart) +356
   Microsoft.SBS.UpdateServices.StatusPage.formHome.RenderPage() +100
   ASP.Home_aspx.__Render__control1(HtmlTextWriter __output, Control parameterContainer) in c:\inetpub\UpdateServices\Home.aspx:196
   System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +27
   System.Web.UI.Control.Render(HtmlTextWriter writer) +7
   System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +243
   System.Web.UI.Page.ProcessRequestMain() +1926

 
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Author Comment

by:j_rameses
ID: 20411433
Any help would be appreciated
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Author Comment

by:j_rameses
ID: 20430280
Anyone???
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LVL 38

Accepted Solution

by:
ChiefIT earned 500 total points
ID: 20433364
Hello,

Since your learning, I am going to make this as basic as I can.

The first thing you should understand is WSUS is strictly a bunch of downloads managed by web services, such as IIS. What you will be doing is pointing your clients to a web page found on your server. That web page can be the default web page of the server or a second web page of the server. If it is in the c:\inethub\www\root directory, it will be the default web page of your server. You can access that web page by going to a web browser and typing in http:\server.fqdn.

With that said: Your web page URL is incorrect and is the problem you are running into.
For your setup you are using c:\inetpub\UpdateServices\Home.aspx as the default web page path. To a client, that appears to be a local folder on the client computer that doesn't exist. Instead, you need to set up a actual URL address to the server.

I am going to provide you a couple links now. They are going to show you a step-by-step procedure for installing and implimenting WSUS.

During this list of procedures, remember, your problem is the wrong URL path. It is not c:\inethub\ect.... It will be HTTP:\\servername or HTTP:\\sername.domain.suffix.

Step 1: Install WSUS:

First you need to fulfill the WSUS preinstallation requirements:
http://technet2.microsoft.com/windowsserver/en/library/f593532c-e92e-47f3-914a-38a6c2519e941033.mspx?mfr=true

Then you can install WSUS:
http://technet2.microsoft.com/windowsserver/en/library/f593532c-e92e-47f3-914a-38a6c2519e941033.mspx?mfr=true

Step 2: Now is a good time to familarize yourself with working on Group policy.
http://www.petri.co.il/working_with_group_policy.htm

Step 3: Prepare your clients for updates.
For WSUS to work, your laptops will need SP2 for xp boxes and SP4 for Windows 2k boxes.

Step 4: Point your clients to the WSUS and configure how you want domain computers to react after updates occur. (example: do you want to restart after updates or be promted to restart the machine after updates).  
http://technet2.microsoft.com/windowsserver/en/library/f593532c-e92e-47f3-914a-38a6c2519e941033.mspx?mfr=true

Step 5: Setup computer groups in WSUS:
http://technet2.microsoft.com/windowsserver/en/library/f593532c-e92e-47f3-914a-38a6c2519e941033.mspx?mfr=true

Step 6: Approving and deploying updates to computers on the domain.
http://technet2.microsoft.com/windowsserver/en/library/f593532c-e92e-47f3-914a-38a6c2519e941033.mspx?mfr=true

Now, make sure you don't have a firewall or some type of port blocking for WSUS to operate on port 80. Also, if you have problems. go into the client's web browser and make sure your server's website is a trusted site.

I hope this helps and let me know if you continue to have problems. Good luck

John
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Author Comment

by:j_rameses
ID: 20434452
John, thank you for te very detailed instructions.
I will try them out when i get to the office on Monday.
I would go today, Saturday, if you can provide me details to the other open questions I have:

What is the correct configuration of 2 nics and router and server?


How to connect to exchange server with outlook 2003?

How do you enable DHCP in the SBS 2003 R2 environement?


How do you enable or point ot the company internal web page?


client can not be managed network path not found

you help will be greatly appreciated

josh
0
 
LVL 38

Expert Comment

by:ChiefIT
ID: 20434582
Hey Josh:

Can you provide the links and I will see what I can do for you.
0
Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 

Author Comment

by:j_rameses
ID: 20435704
0
 

Author Comment

by:j_rameses
ID: 20443382
ChiefIT,
I installed the WSUS as per your instructions.
You noted "Step 3: Prepare your clients for updates."
I did that but the client computers do not show anything for installation/updating.
Is the WSUS the same as "Assign Applications to Client Computers" in the server management-->update services---->client computers ???
When i click on "manage computers", "offer remote assistance", connect to computer via terminal services" i only get an error message that make sure the enetwork path is  correct.
maybe all these errors are due to that i do not have the internal and external nic configured correctly?
0
 
LVL 38

Expert Comment

by:ChiefIT
ID: 20446153
Get back with me if you have problems after you get the networking up and running on the other post. I will monitor this post and the post that bbao is working with you on.

John
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Author Comment

by:j_rameses
ID: 20554959
ChiefIT, my network is configured corretly regarding the nic cards.
The initernet runs on both clients and server.
The internet and clients can acess the companyweb page.
I will read into WSUS so I can have a better understanding of it.
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LVL 38

Expert Comment

by:ChiefIT
ID: 20580232
I will be here waiting for you.
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LVL 38

Expert Comment

by:ChiefIT
ID: 20882096
How is this project going I_Rameses?
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