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My outlook 2007 is sending a message after i tried to syncronice my palm

Hello

My boss has a copmuter OQO with Windows XP tablet PC, We installed Microsoft office 2007 and he is using the Outlook 2007, every was wroking well but he decided to install the active sync in order to syncronice his telephone palm ( Motoq) I really do not know why but he could not do it,fater that the microsoft outlook is sending a message that has an error and need to send a report to microsoft,  nop matter waht botton we select outlook is closing and is starting againg and send the message an close, it can be doing all day long, o temporaly soluttion a created another user account, i moved all his information to the new profile and started to work again, but he decided to syncronice the palm again and we recived the same error,

What could i do it

How could i stop the error in outllok

Please Help me
0
jmsienrique
Asked:
jmsienrique
1 Solution
 
jdbostonCommented:
Close outlook, then run task manager (right click the task bar and open task manager) and kill the outlook.exe process if it is still running.  Uninstall and reinstall Active Sync and try again.
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jmsienriqueAuthor Commented:
i made that but it does not work, is there something about Outlook as safe mode where i could make changes in the settings ?
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