Unable to open company files in QuickBooks Pro 2007 on Vista Business computer
Posted on 2007-12-04
A client of mine got a new computer with Vista Business.
She also loaded QuickBooks 2007 Pro on it, and it's not able to open any of the company files she has. It's giving her an error that the file is already open.
She loaded QuickBooks 2008 Pro on it and it works fines opening the company files.
She also accesses those company files through a network share. On the WindowsXP-Pro computer running QuickBooksPro 2007 she can open those company files on that are on the Vista computer with no problems. But she can't open those same files from the VIsta computer. We turned off Symantec AntiVirus, Windows Defender, Windows firewall. And Intuit tech support can't find the issue either.