[2 days left] What’s wrong with your cloud strategy? Learn why multicloud solutions matter with Nimble Storage.Register Now

x
?
Solved

Cannot send new messages to internal addresses

Posted on 2007-12-04
5
Medium Priority
?
736 Views
Last Modified: 2016-04-12
So, here's an odd problem I'm having with one of my clients. We host their e-mail using a software called mailenable. They have a support forum at http://forum.mailenable.com. We added a new mail domain on Monday. Here are the symptoms of the problem.

They can:
- send to any external domain successfully
- send using webmail, including to their own domain
- reply to any message successfully, including messages sent to them from their own domain (via webmail, since using outlook does not work)

They cannot:
- create new messages to internal addresses in outlook 2007, it fails with the message "
Task 'xx@xxx.xxx - Sending' reported error (0x80040201) : 'Unknown Error 0x80040201'

What I've tried:
- mail server can receive on port 25 or 45. Have tried changing to both and creating new messages internally, still fails
- tried using ISP's mail server for outgoing messages, sending to internal still fails
- searched mailenable forums for questions involving that error message, no results found
- spent some time searching on google for similar errors. None seem to be the same situation as mine.

Any suggestions welcome, hopefully I've clarified the problem enough. Thanks.
0
Comment
Question by:Ivrnet
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
5 Comments
 

Author Comment

by:Ivrnet
ID: 20404400
Okay, found the solution myself. It was because they had Exchange previously. Once we delete the address from the cache when you are composing and type the full e-mail address once the problem is resolved.

0
 

Accepted Solution

by:
EE_AutoDeleter earned 0 total points
ID: 20968216
ayeayemyo,
Because you have presented a solution to your own problem which may be helpful to future searches, this question is now PAQed and your points have been refunded.

EE_AutoDeleter
0
 
LVL 3

Expert Comment

by:Circleblue
ID: 21042134
ayeayemyo,

Hey I am in a similar spot, just removed outlook from an Exchange server and pop mail now.  What do you mean by remove the address from the cache?  I know yours is more related to one address, but I am wondering if there are some lingering exchange settings messing with Outlook?
0
 

Expert Comment

by:ayeayemyo
ID: 21278264
just wondering, I didn't post this topic and why using my username???? Is there any security problem???
0
 

Expert Comment

by:leslauth
ID: 41547414
Deleting the email from the cache did not work for us, but, deleting the contact and creating a new contact did.  Outlook 2013.
0

Featured Post

What’s Wrong with Your Cloud Strategy ?

Even as many CIOs are embracing a cloud-first strategy, the reality is that moving to the cloud is a lengthy process and the end-state is likely to be a blend of multiple clouds—public and private. Learn why multicloud solutions matter in this webinar by Nimble Storage.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Email attacks are the most efficient and effective way for cyber criminals and hackers to compromise a computer or network. We often find our-self second guessing the authenticity of an email message, for such instances we can follow practical princ…
Email signatures have numerous marketing benefits. Here are 8 top reasons to turn your email signature into a marketing channel.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
Suggested Courses

649 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question