Subnet question help please!!

I have aa pretty elementary question.

A customer has asked for us to put their cameras on a different subnet,

We have done this, we have no idea what subnet the regular pcs are running on ..

I DO know that it is a 10.1.10.xx sub vs a 10.1.20.xx sub and so forth,

I DO NOT .. like a goob know the subnet mask that they are using.

They are asking why they cannot view the cameras directly.

I am guessing that the subnet mask is not wide enough ?

 

255.255.254.0 vs 255.255.0.0
drhixsonAsked:
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Pete LongConnect With a Mentor Technical ConsultantCommented:
To work out subnets you will need the ip address AND the subnet mask? as you dont know if they are doing classfull or classless routing.

Ask them "Are you doing classfull subnetting?"

If that say yes theyre subnet is 255.255.0.0

If thay say no then you will need to know what they are using
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Pete LongTechnical ConsultantCommented:
if they are

10.1.10.0

and

10.1.20.0

wold be on the SAME network so Im guessing they are not :)
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