Unable to install Trend Micro on clients.

Posted on 2007-12-04
Last Modified: 2010-01-10
Has anyone seen this error message "error copying tmdbg20.dll" while installing Trend Micro OfficeScan on a Windows XP com[uter?
Question by:dlmccray

Accepted Solution

jdboston earned 125 total points
ID: 20406211
I have seen something very similar.  It is most often due to a bad spot on media from which you are installing.  If it's on a network share, perhaps that file was corrupted somehow.  If it's on CD, try making a copy of the CD to a new blank CD then try the install, or copy the entire contents of the CD to your hard drive by dragging and dropping or copying and pasting, then try the install.

Author Comment

ID: 20406734

Expert Comment

ID: 20560219
Forced accept.

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