Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

How to view .dmp files in a debugger

Posted on 2007-12-04
13
Medium Priority
?
1,810 Views
Last Modified: 2012-05-05
I have a client that is getting blue screen after blue screen on his Vista machine.  He sent me the .dmp file so I can look at the problem but I'm having trouble  opening it.   I down loaded the MS dubugger program but when I try to open the file I get an error:

Can not create process
"C:\users\wwingate\Desktop\Mini113007-02.dmp" , Win32 error 0n193

%1 is not a valid Win32 application.


Can anyone help me with this?

W
0
Comment
Question by:hmcnasty
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 7
  • 6
13 Comments
 
LVL 56

Expert Comment

by:McKnife
ID: 20407655
Do you use windbg? what version?
http://www.microsoft.com/whdc/devtools/debugging/whatsnew.mspx should be vista compatible
0
 

Author Comment

by:hmcnasty
ID: 20407691
I downloaded the latest. Most recent.

w
0
 
LVL 56

Expert Comment

by:McKnife
ID: 20407853
Are you running windbg explicitely as administrator (right click the exe or shortcut - run as administrator)?
Is the .dmp from a 64 bit OS?
0
Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

 

Author Comment

by:hmcnasty
ID: 20407938
OK.  I tried that.  Then I went to open source file and selected the file.  It comes up looking like wingdings font.

W
0
 
LVL 56

Expert Comment

by:McKnife
ID: 20407952
I am not familiar with the new windbg 6.x - is there still the menu file - "open crash dump"? Did you do that?
0
 

Author Comment

by:hmcnasty
ID: 20407973
Yeah that's what I did first.  I got this:


Microsoft (R) Windows Debugger Version 6.8.0004.0 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\wwingate\Desktop\Mini113007-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: *** Invalid ***
****************************************************************************
* Symbol loading may be unreliable without a symbol search path.           *
* Use .symfix to have the debugger choose a symbol path.                   *
* After setting your symbol path, use .reload to refresh symbol locations. *
****************************************************************************
Executable search path is:
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
*                                                                   *
* The Symbol Path can be set by:                                    *
*   using the _NT_SYMBOL_PATH environment variable.                 *
*   using the -y <symbol_path> argument when starting the debugger. *
*   using .sympath and .sympath+                                    *
*********************************************************************
Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Windows Vista Kernel Version 6000 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Kernel base = 0x81c00000 PsLoadedModuleList = 0x81d11e10
Debug session time: Fri Nov 30 18:20:19.721 2007 (GMT-5)
System Uptime: 0 days 4:51:26.131
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
*                                                                   *
* The Symbol Path can be set by:                                    *
*   using the _NT_SYMBOL_PATH environment variable.                 *
*   using the -y <symbol_path> argument when starting the debugger. *
*   using .sympath and .sympath+                                    *
*********************************************************************
Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Loading Kernel Symbols
..............................................................................................................................................................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {8000000d, 0, 81cb1504, 0}

*** WARNING: Unable to verify timestamp for mxopswd.sys
*** ERROR: Module load completed but symbols could not be loaded for mxopswd.sys
***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: nt!_KPRCB                                     ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: nt!_KPRCB                                     ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: nt!_KPRCB                                     ***
***                                                                   ***
*************************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
*                                                                   *
* The Symbol Path can be set by:                                    *
*   using the _NT_SYMBOL_PATH environment variable.                 *
*   using the -y <symbol_path> argument when starting the debugger. *
*   using .sympath and .sympath+                                    *
*********************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
*                                                                   *
* The Symbol Path can be set by:                                    *
*   using the _NT_SYMBOL_PATH environment variable.                 *
*   using the -y <symbol_path> argument when starting the debugger. *
*   using .sympath and .sympath+                                    *
*********************************************************************
Probably caused by : mxopswd.sys ( mxopswd+23c9 )

Followup: MachineOwner
---------

0
 
LVL 56

Expert Comment

by:McKnife
ID: 20407998
I don't see wingdings-characters
0
 

Author Comment

by:hmcnasty
ID: 20408011
I know .  I did it a different way the first time adn I got those.  This is what I get now.
0
 
LVL 56

Accepted Solution

by:
McKnife earned 2000 total points
ID: 20408022
So - problem solved, you can view it now.
If you need help on interpreting results, maybe http://forums.majorgeeks.com/showthread.php?t=35246 can help.
0
 

Author Comment

by:hmcnasty
ID: 20408047
I was using the open file icon and then openning it from there.  That's when I got the wingdings.  Then I used the open crash dump. is there a problem with this though.  It doesn't look like it's showing the error it keeps showing :

Symbols can not be loaded because symbol path is not initialized.
0
 
LVL 56

Expert Comment

by:McKnife
ID: 20408057
0
 

Author Comment

by:hmcnasty
ID: 20408197
Awsome!  I figured it out with your help.  It was a Maxtor 1 touch causing the problem.
Thank you sir.

W
0
 
LVL 56

Expert Comment

by:McKnife
ID: 20408215
Congratulations!
0

Featured Post

Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Windows 10 Creator Update has just been released and I have it working very well on my laptop. Read below for issues, fixes and ideas.
This article shows how to use a free utility called 'Parkdale' to easily test the performance and benchmark any Hard Drive(s) installed in your computer. We also look at RAM Disks and their speed comparisons.
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
How to fix incompatible JVM issue while installing Eclipse While installing Eclipse in windows, got one error like above and unable to proceed with the installation. This video describes how to successfully install Eclipse. How to solve incompa…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question