Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

How to view .dmp files in a debugger

Posted on 2007-12-04
13
1,767 Views
Last Modified: 2012-05-05
I have a client that is getting blue screen after blue screen on his Vista machine.  He sent me the .dmp file so I can look at the problem but I'm having trouble  opening it.   I down loaded the MS dubugger program but when I try to open the file I get an error:

Can not create process
"C:\users\wwingate\Desktop\Mini113007-02.dmp" , Win32 error 0n193

%1 is not a valid Win32 application.


Can anyone help me with this?

W
0
Comment
Question by:hmcnasty
  • 7
  • 6
13 Comments
 
LVL 54

Expert Comment

by:McKnife
ID: 20407655
Do you use windbg? what version?
http://www.microsoft.com/whdc/devtools/debugging/whatsnew.mspx should be vista compatible
0
 

Author Comment

by:hmcnasty
ID: 20407691
I downloaded the latest. Most recent.

w
0
 
LVL 54

Expert Comment

by:McKnife
ID: 20407853
Are you running windbg explicitely as administrator (right click the exe or shortcut - run as administrator)?
Is the .dmp from a 64 bit OS?
0
Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

 

Author Comment

by:hmcnasty
ID: 20407938
OK.  I tried that.  Then I went to open source file and selected the file.  It comes up looking like wingdings font.

W
0
 
LVL 54

Expert Comment

by:McKnife
ID: 20407952
I am not familiar with the new windbg 6.x - is there still the menu file - "open crash dump"? Did you do that?
0
 

Author Comment

by:hmcnasty
ID: 20407973
Yeah that's what I did first.  I got this:


Microsoft (R) Windows Debugger Version 6.8.0004.0 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\wwingate\Desktop\Mini113007-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: *** Invalid ***
****************************************************************************
* Symbol loading may be unreliable without a symbol search path.           *
* Use .symfix to have the debugger choose a symbol path.                   *
* After setting your symbol path, use .reload to refresh symbol locations. *
****************************************************************************
Executable search path is:
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
*                                                                   *
* The Symbol Path can be set by:                                    *
*   using the _NT_SYMBOL_PATH environment variable.                 *
*   using the -y <symbol_path> argument when starting the debugger. *
*   using .sympath and .sympath+                                    *
*********************************************************************
Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Windows Vista Kernel Version 6000 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Kernel base = 0x81c00000 PsLoadedModuleList = 0x81d11e10
Debug session time: Fri Nov 30 18:20:19.721 2007 (GMT-5)
System Uptime: 0 days 4:51:26.131
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
*                                                                   *
* The Symbol Path can be set by:                                    *
*   using the _NT_SYMBOL_PATH environment variable.                 *
*   using the -y <symbol_path> argument when starting the debugger. *
*   using .sympath and .sympath+                                    *
*********************************************************************
Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Loading Kernel Symbols
..............................................................................................................................................................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {8000000d, 0, 81cb1504, 0}

*** WARNING: Unable to verify timestamp for mxopswd.sys
*** ERROR: Module load completed but symbols could not be loaded for mxopswd.sys
***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: nt!_KPRCB                                     ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: nt!_KPRCB                                     ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: nt!_KPRCB                                     ***
***                                                                   ***
*************************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
*                                                                   *
* The Symbol Path can be set by:                                    *
*   using the _NT_SYMBOL_PATH environment variable.                 *
*   using the -y <symbol_path> argument when starting the debugger. *
*   using .sympath and .sympath+                                    *
*********************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
*                                                                   *
* The Symbol Path can be set by:                                    *
*   using the _NT_SYMBOL_PATH environment variable.                 *
*   using the -y <symbol_path> argument when starting the debugger. *
*   using .sympath and .sympath+                                    *
*********************************************************************
Probably caused by : mxopswd.sys ( mxopswd+23c9 )

Followup: MachineOwner
---------

0
 
LVL 54

Expert Comment

by:McKnife
ID: 20407998
I don't see wingdings-characters
0
 

Author Comment

by:hmcnasty
ID: 20408011
I know .  I did it a different way the first time adn I got those.  This is what I get now.
0
 
LVL 54

Accepted Solution

by:
McKnife earned 500 total points
ID: 20408022
So - problem solved, you can view it now.
If you need help on interpreting results, maybe http://forums.majorgeeks.com/showthread.php?t=35246 can help.
0
 

Author Comment

by:hmcnasty
ID: 20408047
I was using the open file icon and then openning it from there.  That's when I got the wingdings.  Then I used the open crash dump. is there a problem with this though.  It doesn't look like it's showing the error it keeps showing :

Symbols can not be loaded because symbol path is not initialized.
0
 
LVL 54

Expert Comment

by:McKnife
ID: 20408057
0
 

Author Comment

by:hmcnasty
ID: 20408197
Awsome!  I figured it out with your help.  It was a Maxtor 1 touch causing the problem.
Thank you sir.

W
0
 
LVL 54

Expert Comment

by:McKnife
ID: 20408215
Congratulations!
0

Featured Post

Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Our Group Policy work started with Small Business Server in 2000. Microsoft gave us an excellent OU and GPO model in subsequent SBS editions that utilized WMI filters, OU linking, and VBS scripts. These are some of experiences plus our spending a lo…
A Bare Metal Image backup allows for the restore of an entire system to a similar or dissimilar hardware. They are highly useful for migrations and disaster recovery. Bare Metal Image backups support Full and Incremental backups. Differential backup…
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…

766 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question