Starquest321
asked on
Exchange 2003 Messages Pending Submission
For some reason today the Messages awaiting directory lookup and Messages pending submission are building up in heavy numbers and mail is not being delievered. I restarted the domain control and the exchange. Twice. No luck. Whole office si down - please help!!
Go in to exchange manager and look at the SMTP queue. Delete the oldest message (it's probably stuck) and force it to send the mail that's sat there. Also, it could be a mail with a large attchment that's snagging things up. If that doesn't work delete all mail from the queue and try a test.
ASKER
I deleted all messages in the que. I noticed some important one that were recieved in the que but never delievered. How can I get those back?
ASKER
I deleted all the que and sent a test message from a gmail account. Now I see just that message stuck in teh Messages awaiting directory lookup.. .
If you deleted the messages then those messages are gone.
You shouldn't have deleted anything. Instead stopped the SMTP server service and then moved the raw message files from \exchsrvr\mailroot\vsi 1\queue to another folder. You could then drop them in to the pickup folder one at a time to see if they are delivered.
However the most common cause for this is something scanning something it shouldn't do. AV software scanning the queue folders for example.
Simon.
You shouldn't have deleted anything. Instead stopped the SMTP server service and then moved the raw message files from \exchsrvr\mailroot\vsi 1\queue to another folder. You could then drop them in to the pickup folder one at a time to see if they are delivered.
However the most common cause for this is something scanning something it shouldn't do. AV software scanning the queue folders for example.
Simon.
ASKER
I am using GFI as my AV. . . how can I check that?
ASKER
GFI Mailsecurity that is...
It isn't GFI MS I was worried about. It is desktop/file level AV. GFI MS is designed to work with Exchange.
Simon.
Simon.
ASKER
No desktop AV installed on the box. Just GFI...
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ASKER
You are correct.