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Email bouncing when replying to Calendar appointments

Posted on 2007-12-04
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Last Modified: 2010-04-21
Well here it goes...

We are running Outlook 2003 on VIsta and Exchange 2003. Lately when someone send an appointment from one of our shared calendars and a user and the user accepts the appointment they are getting a bounce back. Please see below:

Your message did not reach some or all of the intended recipients.

      Subject:      Accepted: Bob Ad Mtg
      Sent:      11/6/2007 11:43 AM

The following recipient(s) could not be reached:

      Research Calendar on 11/6/2007 11:43 AM
            The e-mail account does not exist at the organization this message was sent to.  Check the e-mail address, or contact the recipient directly to find out the correct address.
            <server.domain.com #5.1.1>

I found an article at Microsoft about this error here -->

http://support.microsoft.com/kb/312433

This article points at Outlook delegates being the issue, but these users claim they never had outlook delegates (and i shouldn't trust users anyway)

Any ideas on what could be the cause of this issue?
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Question by:Marc_Johnson
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Accepted Solution

by:
ChuckDeezel earned 1000 total points
ID: 20407232
Hmm.  Just as a hunch, have your Exchange admin do an Exchange cleanup on the mailbox.  I have seen previously where a deleted user/mailbox had still existed in somewhere in limbo and only when you replied to a certain DL or resource it would bounce back.  This is simply a wild hunch and Im sure many Exchange guru's are probably cringing at my reply.
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Author Comment

by:Marc_Johnson
ID: 20407677
Well I just deleted someones account in AD so I had to run the cleanup agent anyway so that I could purge the Mailbox. I emailed the user having the issue but I'm not sure that this fixed it or not? Any other ideas until he tests this and calls me back?
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Author Closing Comment

by:Marc_Johnson
ID: 31412712
Thanks man that seemed to work :)
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