Solved

Paper crinkles in fuser

Posted on 2007-12-04
6
741 Views
Last Modified: 2012-06-22
My Lexmark Optra Rt+ b&w laser printer has been a workhorse for several years. Just this week, for no apparent reason, it has started consistently crinkling the paper as it feeds through the fuser (it happened every once in a while previously, but is now consistent). Heavy paper (24 pound) or labels still make it through without crinkles, but standard paper, including slightly textured letterhead, shows a jagged wrinkle.

B&W lasers have become inexpensive enough that I'm reluctant to spend a lot on getting this repaired, but I'm wondering if anyone has suggestions for a possible fix I could do myself.
0
Comment
Question by:ElrondCT
6 Comments
 
LVL 27

Accepted Solution

by:
David-Howard earned 400 total points
ID: 20407478
It could be a couple of things.
The printer could have a defective paper-out sensor that is damaged or broken.
If the paper is wrinkled at the end, you could have a faulty paper out assembly.
(This could also include the output roller.)
The last thing that comes to mind is a faulty fuzer. If this is the case, you're better off buying a new printer.
I would start by manually inspecting the rollers making sure that there isn't anything stuck to them. (Unplug the printer first.)
As you stated, new printers can be quite cheap now. That coupled with a standard warranty and you might think about pursuing costly repairs.
David
0
 
LVL 18

Assisted Solution

by:Andrew Davis
Andrew Davis earned 100 total points
ID: 20407680
Check if it happens with bypass.
Is the print on the page straight and alligned? could be the paper guides in the cassette. if the paper goes through on an angle then it may crinkle.
0
 
LVL 20

Author Comment

by:ElrondCT
ID: 20407785
It wrinkles at the top of the page. I get wrinkling with any paper path--either tray or the manual path, output to the main tray or the direct-out tray. The rollers that I can see look OK, though I can't find a way to look at the rollers that feed the paper into the unit.
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 
LVL 91

Expert Comment

by:nobus
ID: 20410730
was there sometimes used a "wrong" paper type? like plastic covered paper, or such ? that can cause meltdowns on the rollers / fuser parts
0
 
LVL 20

Author Comment

by:ElrondCT
ID: 20411636
No, no special papers. On occasion, I use labels that are designed for laser printers; I've never seen signs of damage to the labels that might result in leaks onto printer parts. Otherwise, it's strictly 20-24 lb paper. I don't think I've even used labels in the last couple of weeks.
0
 
LVL 91

Expert Comment

by:nobus
ID: 20412430
can be worn rollers, or bad fuser .. difficult to tell
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Causes of paper jams:The following are the main causes of paper jams. Guides:If the guides for the paper are not set correctly they may cause the paper to enter at an angle. You should ensure that the guides are set correctly for the paper type a…
Printers have changed substantially in the last 30 or so years, not just in technical capabilities but in cost and usage as well.  Printers were originally used for interfacing with the operator, not necessarily for printing copy or pictures. In …
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, just open a new email message. In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…

867 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now