Dell Inspiron laptop won't boot and chkdsk freezes.
Posted on 2007-12-04
I have a Dell Inspiron 8600 laptop with XP Pro SP2. I tried to boot it up the other day and it went to a chkdsk saying the volume was dirty, but when it got to phase 2 of the scan it froze at 3%. I then tried running a chkdsk from the recovery console using the /r switch, but this time it freezes at 25%. When I say freeze I mean I gave it a half hour and it never moved. From there I ran the entire list of Dell diagnostics and all passed, so it does not appear to be hardware. I did recently install Zone Alarm Internet Security Suite when my PC-Cillin 2007 ran out. It did catch quite a few viruses when I first installed it which surprised me, but it did catch them. Since it's not hardware, I'm wondering if a virus is the culprit. Well I'm at loss on this, so I would very much appreciate any suggestions.