Operating System is failing to load
Posted on 2007-12-04
My client has Windows XP Pro 2 on a dell laptop. One day he got an error message:
" We apologize for the inconvience,
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components restart the computer, press F8 to select Advanced startup options, and then select safe mode.
*** STOP: 0X000000ED (OX86517E30, 0X000009C, 0X00000000, 0X00000000) UNMOUNTABLE_BOOT_VOLUME "
I have tried to to get into safe mode and I could not. I tried booting the last good configuration, it would not work. I do not know how to disable caching and shadowing in BIOS. My client has not installed any new software or hardware recently, nor has he upgraded to Windows. Please help.