Solved

Why did I get a logon stop error?

Posted on 2007-12-05
11
3,504 Views
Last Modified: 2012-08-13
I was wondering if anyone knows why I got a logon stop error that read:

Stop:c000021a (Fatal Stop Error)
The windows logon process system process terminated unexpectadly with a status of 0x00000402(0x00000000 0x00000000)
The system has been shut down

I turned off the computer and it did it again (couple of times) Then I turned pc off again for a little while and then it booted ok.  Now I'm afraid to turn my pc off :(  Is this a sign something is really going wrong and will get worse?
Thank you,
GeeBloom
0
Comment
Question by:GeeBloom
  • 5
  • 5
11 Comments
 
LVL 21

Accepted Solution

by:
jvuz earned 250 total points
ID: 20409881
0
 

Author Comment

by:GeeBloom
ID: 20409920
Thank you for your quick response...but it says "To resolve this problem, obtain the latest service pack for Internet Explorer 6" But I have Internet Explorer 7 and XP service pack 2 (the latest one)  What shall I do now?

Please help,
Thank you,
GeeBloom
0
 
LVL 21

Expert Comment

by:jvuz
ID: 20409930
Can you launch a checkdisk?
0
 

Author Comment

by:GeeBloom
ID: 20410094
I run that by typing in the run box chkdisk?
0
 
LVL 21

Expert Comment

by:jvuz
ID: 20410120
Open Windows explorer. Rightclick on the c-drive, go to properties - tools - check now - check the two checkboxes and then hit start. You'll need to restart the pc to perform the scan.
0
Free Trending Threat Insights Every Day

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

 

Author Comment

by:GeeBloom
ID: 20410134
Ok thanks:) The only thing is I'm afraid to restart because of the stop error:(  Will the checkdisk fix the problem Microsoft was talking about?
0
 
LVL 21

Expert Comment

by:jvuz
ID: 20410176
Is your problem solved?
0
 

Author Comment

by:GeeBloom
ID: 20410187
well I accepted your answer and awarded you the points because the stop error link was correct...accept what they said to repair it cause I have INternet explorer 7 not six and I have the patest service pack I think...so I haven't technically done anything to fix the problem and am not sure if it will happen again:( so I should run the checkdisk right? It will probably fix it?
0
 
LVL 21

Expert Comment

by:jvuz
ID: 20410207
Just perform the checkdisk and see what happens.
0
 

Author Comment

by:GeeBloom
ID: 20410209
OK...:) I'll let you know what happens:)
0
 

Expert Comment

by:Papirin
ID: 21951623
Error 0x00000402 (0x00000000 0x00000000)  The computer shutdown suddenly  every time it runs for a while,The machine is a HP Laptop Pavilion zv 5000 Pentium 4 Processor 80 GB Hard Disk (new) Commenting in this error,I will ask in my case that I put a new hard disk.and install new memory,Yesterday I took the buttom cover to check if the fan were running and they were running fine, so I left  the machine running with the fans running but with no obstruccion (I mean I recline the computer to one of it sides)and the machine run smoothly all night.so I'm thinking,since this is not a new computer should I put some heat sink compound to the procesor just in case  the problem is that the processor is overheating?


"Papirin"  
0

Featured Post

Enabling OSINT in Activity Based Intelligence

Activity based intelligence (ABI) requires access to all available sources of data. Recorded Future allows analysts to observe structured data on the open, deep, and dark web.

Join & Write a Comment

Suggested Solutions

We have adopted the strategy to use Computers in Student Labs as the bulletin boards. The same target can be achieved by using a Login Notice feature in Group policy but it’s not as attractive as graphical wallpapers with message which grabs the att…
When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup". After a while, you have entered a loop for Auto repair which does not fix anything and you will be in a  panic as all your work w…
In this seventh video of the Xpdf series, we discuss and demonstrate the PDFfonts utility, which lists all the fonts used in a PDF file. It does this via a command line interface, making it suitable for use in programs, scripts, batch files — any pl…
You have products, that come in variants and want to set different prices for them? Watch this micro tutorial that describes how to configure prices for Magento super attributes. Assigning simple products to configurable: We assigned simple products…

759 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

25 Experts available now in Live!

Get 1:1 Help Now