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Out of Office Assistant not working on Outlook 2003 SP2 - Exchange 2003

Posted on 2007-12-05
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Last Modified: 2009-03-14
We have a problem with our out of office assisitant.

We are running Outlook 2003/2007 clients with Exchange 2003 server which sits behind a Cisco Pix's firewall.

Basically when out of office is turn on - it works internally but does not work externally - i.e. if a client emails us from the internet they do not get a reply.

I have searched on Expert exchange and the web - the setting for this is allowed on the exchange server it wasn't at first but I enable it and restarted all the services.

Please help

500pnts
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Question by:ise438
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mass2612 earned 2000 total points
ID: 20410144
Hi,

Make sure that your setting is enabled. I know you stated that it is but please check it.

How to enable out-of-office reply messages to the Internet
http://support.microsoft.com/kb/821899

Also try doing a message trace to see if the out of office reply can be seen on the logs.
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