Solved

Remote desktop (XP Pro) in system properties is grayed out, need to have remote access enabled

Posted on 2007-12-05
6
3,281 Views
Last Modified: 2008-02-01
I have a XP Pro OS system that I need to have access to remotely, but the Remote Desktop feature to "Allow users to connect remotely to the computer" is grayed out on the system, how can I change this so that it is no longer grayed out and I can access the computer remotely?
 
Note:
All other computers on my network have remote access enabled so its not a group policy issue and I'm a domain administrator that is in the administrator group on the computer.

I have also made this change to the regestry and still no remote access: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server,
fDenyTSConnections in Terminal Server, double click it, and set the DWORD value to 0
0
Comment
Question by:dsterling
  • 4
  • 2
6 Comments
 
LVL 32

Accepted Solution

by:
and235100 earned 500 total points
ID: 20410328
0
 
LVL 12

Expert Comment

by:RubenvdLinden
ID: 20410329
Click Start > Run and enter 'services.msc'
In the services manager, make sure the 'Terminal Services' and ' Remote Desktop Help Session Manager' services are not disabled. If they are, set them to 'Manual'.
0
 
LVL 32

Expert Comment

by:and235100
ID: 20410355
This is quite unlikely that it is a services issue - as the computer is on a domain - and if it works for other computers - then unless the computer is not picking up policies correctly, then you would assume that these services were not disable - so it is most likely down to a registry corruption.
0
Get up to 2TB FREE CLOUD per backup license!

An exclusive Black Friday offer just for Expert Exchange audience! Buy any of our top-rated backup solutions & get up to 2TB free cloud per system! Perform local & cloud backup in the same step, and restore instantly—anytime, anywhere. Grab this deal now before it disappears!

 
LVL 12

Expert Comment

by:RubenvdLinden
ID: 20410393
The author states that the registry is already checked. Because of this, I think it's reasonable to consider other possibilities.
0
 
LVL 32

Expert Comment

by:and235100
ID: 20410422
The Asker doesn't state whether [HKLM\Software\Policies\Microsoft\Windows NT\Terminal Services] has been checked - so as far as I am concerned, until checked - that is priority.
0
 
LVL 32

Expert Comment

by:and235100
ID: 20410655
Glad that I could point out a useful resource.
Thank you.
0

Featured Post

Highfive + Dolby Voice = No More Audio Complaints!

Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

Join & Write a Comment

Migration of Exchange mailbox can be done with the ExProfre.exe tool. But at times, when the ExProfre.exe tool migrates the Exchange Server user profile, it results in numerous synchronization problems. Synchronization error messages appear in the e…
Can you find a fax from a vendor you saved a decade ago in seconds? Have you ever cursed your PC under your breath during an audit because you couldn’t find the requested statement or driver history?  If you answered no to the first question or yes …
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…
When you create an app prototype with Adobe XD, you can insert system screens -- sharing or Control Center, for example -- with just a few clicks. This video shows you how. You can take the full course on Experts Exchange at http://bit.ly/XDcourse.

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now