Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17


Trojan.Vundo, Downloader.MisLeadApp, and Adware.Ezula Infection

Posted on 2007-12-05
Medium Priority
Last Modified: 2013-12-04
My computer is infected with Trojan.Vundo, Downloader.MisLeadApp, and Adware.Ezula. I've an up-to-date version of Norton Antivirus running and on a daily basis it quarantines Vundo and Ezula. I get popups now and again. I have SpyBot running and every morning when I wake up I have a list of registry entry keys that the system is attempting to change. I have run scans of SpyBot and Ad-Aware and Netcom3 but haven't been able to remove the spawning application.

This happened last Friday (it is now Wednesday). I posted a HijackThis log here: Perhaps you need a more up to date log? Please let me know what needs to be done. I freelance from home and this bug is eating away at my time. I have only myself to blame for snooping the internet - I have learned my lesson. But how much longer do I need to be wacked!!!!!

I appreciate your help. Regards...
Question by:joibrooks
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 7
  • 5
LVL 20

Assisted Solution

IndiGenus earned 2000 total points
ID: 20410408
Vundo is stubborn and nasty. Can't see your log because you need to sign up at the sight.

Download and Run ComboFix (by sUBs)

Disable your Anti-virus and any real-time Anti-spyware monitors that are running.
Then double click Combofix.exe & follow the prompts.
When finished, it will produce a log for you. Upload that log in your next reply with a new HijackThis log. Please upload the log at
Use the link below and login using your Experts-Exchange username and password.
Click on "Expert Area" tab
type or paste the link to your Question
"Browse" your pc to the location of your Hijackthis log and click "Upload"
Copy the resulting "url" and post it back here.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall.
Note 2: Remember to re-enable your Anti-virus and Anti-spyware.

NOTE: If you have issues connecting to your network or internet after running combofix you can either simply reboot, or do the following:
* Going to Control Panel > Network Connections.
* Right click on their Network icons & select "Repair"
Alternately, if the Network icon appears in the notification area in the lower right corner of Desktop, right-click it, and then click Repair from the shortcut menu.

Please also rename HijackThis to something else before running it and uploading your log.

Author Comment

ID: 20410705
i have sent the log files you requested. since i rebooted, i have another issue now. at a cold startup i get a rundll message:

Error Loading

when i click okay, the system boots.

thank you...
LVL 20

Assisted Solution

IndiGenus earned 2000 total points
ID: 20411439
>""Error Loading

That is one of the Vundo files. It is in one of your run keys. More work to do with combofix. I will give you a CFScript to run that will fix that. Just give me a bit to comb through the log and I will post a script for you with instructions.
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

LVL 20

Assisted Solution

IndiGenus earned 2000 total points
ID: 20411695
I would recommend you remove the Pando Toolbar and program. It is supported by Adware.
Also...Spyclean and or Netcom3 Cleaner is also a rogue Anti-Spyware application and should be removed.
You can try using Add or Remove Programs to get these first but we may need to make manual deletions.
I am going to include Spyclean removal in the combofix script.

1. Open Notepad.

2. Now copy/paste the text between the lines below into the Notepad window:



C:\Program Files\yzudexmv
C:\Program Files\Unezyuxj
C:\Program Files\Netcom3 Cleaner

[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{299E86A2-BF77-41BC-84C2-FA57787C2BCE}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{376F3CEB-BB08-4FA1-B7FC-168A61DFA458}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{62780D18-D103-03D3-323A-01F43008B839}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{79B3844B-6DAC-4B78-B0B8-C99D8BBDCD50}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{86F7CF81-69B0-4270-BC06-9D3D0CC42B87}]
[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\gebbcdc]
"Authentication Packages"=hex(7):6d,73,76,31,5f,30,00,00


3. Save the above as CFScript.txt on your desktop.

4. Then drag the CFScript.txt into ComboFix.exe. This will start ComboFix again.

5. After reboot, (in case it asks to reboot), please upload the following reports/logs.

-A new HijackThis log


Author Comment

ID: 20412097
okay. i've uploaded a new combo and hijackthis log file. doctor, what is the prognosis?
LVL 20

Accepted Solution

IndiGenus earned 2000 total points
ID: 20412343
Looks better, how's it running?

A couple of Vundo files popped up or were missed. You can run another CFScript with them under files:, or just delete them manually.


Also, still a service present for that Spyclean garbage program.

To remove...

Click Start -> Run...
Enter the following commands one at a time into the window and click [b]OK[/b] each time.

sc stop Netcom3
sc delete Netcom3

Run HijackThis and fix this item:

O23 - Service: NetCom3 Service (Netcom3) - Unknown owner - C:\Program Files\Netcom3 Cleaner\PSCMonitor.exe (file missing)
LVL 20

Assisted Solution

IndiGenus earned 2000 total points
ID: 20412356
Sorry, left bbcode around "OK" above. There shouldn't be any [b]'s

Author Comment

ID: 20412679
okay. status:

after i ran sc stop and delete Netcom3, the comment doesn't show up in the HiJack log.

i created and ran the cfscript to delete the .dll files in the win system32 directory.

i'm very hopeful here!

should i get rid of  the SpyBot app?
LVL 20

Assisted Solution

IndiGenus earned 2000 total points
ID: 20412968
>""should i get rid of  the SpyBot app?""<

No, well, up to you....Spybot S&D is good for one time scans. And TeaTimer works well if it's not too annoying. But the program has been around since the dawn of spyware and is good.

Author Comment

ID: 20413127
that's a roger on spybot.

i'm going to leave this ticket open for a day. i'm VERY hopeful. by tomorrow you oughtta be 500 points richer. and tonight, if your ears are ringing it is because i'll be praising you at dinner time prayers. thank you for hanging in there with me.

LVL 20

Assisted Solution

IndiGenus earned 2000 total points
ID: 20416074
No problem jb, glad we could help and thank you (lord knows I need all the prayers I can get ;))

Author Closing Comment

ID: 31412812
Prompt response, exceptional ability, professional and  knowledgable. Well deserved rating of  A++

Featured Post

How Blockchain Is Impacting Every Industry

Blockchain expert Alex Tapscott talks to Acronis VP Frank Jablonski about this revolutionary technology and how it's making inroads into other industries and facets of everyday life.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Users of Windows 10 Professional can disable automatic reboots using the policy editor. This tool is not included in the Windows home edition. But don't worry! Follow the instructions below to install (a Win7) policy editor on your Windows 10 Home e…
Curious about the latest ransomware attack? Check out our timeline of events surrounding the spread of this new virus along with tips on how to mitigate the damage.
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question