MOVING ACT DATABASE

I have been having massive problems with a ACT database which has been answered all the way on Experts Exchange however I think this is my last issue with this database, currently the drive with the database crashed I now have the database working on my laptop here in Manchester. I have contacted the client who has confirmed it is all working and up to date from the date the hard drive crashed.
I have copied the database to cd and also got act to create a backup which I also burnt to the cd.
The client has copied the contents to his my documents and has tried opening it by deleting the pad and re opening the ADF this seems to work but half of the contacts are missing, since I am on ACT 8 and he is on a earlier version I got him to upgrade to the latest, we are trying to restore to a new location and get the following error  
The error the user gets is  c:\documents and settings\Mr Atkinson\My Documents\HARE CARDING DATABASE\HareCardingNewBusiness.ADF is not a primary database