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When I add a new user through the SBS Wizard, the Exchange Account is not created.

Posted on 2007-12-05
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Last Modified: 2010-04-21
We are running a WIndows SBS 2003 since more than four years now. Since this year we expierence more and more problems after the latest Exchange Service Pack 2. Yesterday I tried to add a user since February. I receive no error message by adding a new user. The wizard shows me, that he will create an Exchange account as well, but it does't.

Is that a known problem here?

The serivce "Help and Support" can't be started, because it doesn't exist anymore.

Thanks for anything you can tell me.

Regards,

Andreas
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Question by:2pSolutions
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Expert Comment

by:Pete Long
ID: 20410732
this is normal, either send the user some mail - or restart the exchange system attandant service :)
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Author Comment

by:2pSolutions
ID: 20410762
Hello Pete,

Thanks for the quick answer. When I send an email to the user I receive a undeliverable notification.
What is the exact name of the exchange system attandant service. I don't find it in my services.

Kind regards,

Andreas
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LVL 57

Expert Comment

by:Pete Long
ID: 20410796
Microsoft Exchange system Attendant
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Author Comment

by:2pSolutions
ID: 20410893
I found the service and restarted it, but nothing changes.

The user does not have any Exchange tabs in his properties, like the others have. Is there may be another service missing that is normally involved in the Job to create a new user?

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Author Comment

by:2pSolutions
ID: 20410942
... and if I try to create an Exchange account through the "Exchange Task Wizard" after selecting the user in  the Active Directory -> Server -> MyBusiness -> Users -> SBSUsers, the dropdown list Mailbox Store is empty.

May be that helps.
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LVL 57

Expert Comment

by:Pete Long
ID: 20419314
start > run >dsa.msc
find user > right click > exchange tasks > create emailbox
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Author Comment

by:2pSolutions
ID: 20419436
Hello Pete,

Thanks for your help. The problem was, that the Mailbox Store was not present. Some else helped through this yesteraday night.

I wish to close this problem now.

Sorry that I don't give points. You helped me in task I have done the already in the first hours.

Best Regards and good end of the week.
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Accepted Solution

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Pete Long earned 500 total points
ID: 20426654
>>Sorry that I don't give points

LOL - no probs I dont need no points - Im just here to help m8 :)

glad you are fixed
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Author Closing Comment

by:2pSolutions
ID: 31412826
Someone else out of this network helped me.
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- Cut down on emails

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