asked on

What is causing my slow internet speed?

Hi guys,

I am with Tiscali Broadband and just recently my Internet speed is not as fast as it was.

Now I don;t know if I am jumping the gun but I know for a fact that the people across the road have just installed broadband and my mate (the father) was telling me that his son has started downloading stuff off the internet. Will this affect me personally? I'm not sure this is the cause of my slow internet speed or not..
I believe he uses a program called rappidshare... I don't want to cause any trouble for my neighbors but my speed is sometimes unbearably slow..

Anyone have any ideas

Thanks in advance

lcit

What kind of broadband connection do you have (cable, DSL), and what speed is it supposed to be? There are some bandwidth test sites that'll give you a good, although not exact, measure of your actual speed.

brookba

ASKER

That's the package I got...

http://www.tiscali.co.uk/products/broadband/2mb-unlimited-weekend.html?code=ZZ-NL-11EE&srccode=COD_592

DSL I think.... how do I find this out and whats the difference...

I think it's a bit of a coincidence that the slow speed has coincided with my neighbors son downloading that's all

Engineer_JO

your line is up to 2Mb so the maximum download rate you can get is 2Mb. because the your line is shared between you and other customers.

Try to download a demo game from yahoo. use the following link:
http://get.games.yahoo.com/proddesc?gamekey=turbopizza

What is the transfer rate the you see on the download dialog box.

brookba

ASKER

Thanks for your help....

222KB..

ASKER CERTIFIED SOLUTION

Engineer_JO

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

brookba

ASKER

So do you think my neighbor effects my speed when he downloads using rappidshare?

Engineer_JO

yes your line speed is affected by other users. may your neighbor or other users how use the same service.