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Internet Explorer not working with HTC 8525 when using mobile data, does work with WiFi

Posted on 2007-12-05
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Last Modified: 2013-12-21
I using an unlocked HTC 8525 (Cingular branded) with another GSM carrier. I have been having a very odd problem and would like to know if there's a patch or fix or anything. When I am using WAP data plan (unlimited) on the go for my email (using Outlook on the phone), looking up the weather through a small app I have, using Google Maps and tethering to my laptop the data service is working just fine. (I set up the connection myself since it is not using ATT). Oddly, when I go to Internet Explorer, I cannot use the connection It says "connecting" or "opening" but ever actually shows anything. However, if I'm at the office and turn on the Wifi, I can use IE just fine. To make sure, I downloaded Opera Mobile and used it for a month, until the trial ran out. Now I would like to just fix IE. Any suggestions? Thanks!
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Question by:lanehart
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14 Comments
 
LVL 48

Expert Comment

by:Mikal613
ID: 20411638
when you goto Settings -- Connections -- Connections

Where it says "Set up my proxy server"

Make sure "this network connects to internet is checked. Press ok and start the data connection again.
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Author Comment

by:lanehart
ID: 20411689
I have done that. I have the box that says "This network connects to the Internet" IS checked. The second box, "This network uses a proxy server..." is UNCHECKED since I don't have a proxy, nor does the cell co. I had this set up on my old HTC 8125 and it was setup exactly the same way (WM6 seems to handle the connections about the same) as this one.
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LVL 48

Expert Comment

by:Mikal613
ID: 20411717
Please download this browser and see if it works

http://www.access-company.com/products/netfrontmobile/browser/34_wm_tp.html
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Author Comment

by:lanehart
ID: 20411780
Am I supposed to be downling v3.4 technical preview? The older version is "suspended" right now. Is this just a trail then I will have to pay later on?
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LVL 48

Accepted Solution

by:
Mikal613 earned 500 total points
ID: 20411794
We are installing for testing.

I had the same problem with my 8525 and for me it didnt work on a differnt browser and i had to hard reset.

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Author Comment

by:lanehart
ID: 20411927
It asks me to "check that you are properly connected to the network. Type: TCP connect" when I try to locate a page.
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LVL 48

Expert Comment

by:Mikal613
ID: 20411965
are you sure that your data is setup properly?

It does not sound like it is.
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Author Comment

by:lanehart
ID: 20412003
It doesn't make sense that it would work with all of the other apps if it were not, does it? I thought the same thing, so I went as far as to delete the entire connection and then re-enter all of the settings.
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LVL 48

Expert Comment

by:Mikal613
ID: 20412115
Well there are settings for Wap (Browser related) and data. there are 2 things
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Author Comment

by:lanehart
ID: 20412216
Well where are these two located? I am almost certain that I set everything up. It doesn't make sense that Opera would work. Doesn't it use the same thing as IE?
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LVL 48

Expert Comment

by:Mikal613
ID: 20412281
I am just ruling out if its a Browser problem like i had.
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Author Comment

by:lanehart
ID: 20587731
This is still not working! Is there a way to only reinstlal IE not the entire OS? I don't want to do a hard flash because I will lose too many of my settings.
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LVL 48

Expert Comment

by:Mikal613
ID: 20592114
no there is no way to install Ie on the Mobile device.
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Author Closing Comment

by:lanehart
ID: 31412851
Hard reset= solution. Then I sold it and currently have a BBerry Curve (LOVE IT!). Thanks.
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