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Cannot Create Distribution Group

Posted on 2007-12-05
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Last Modified: 2012-06-21
In Server 2003 SBS I cannot create a Distribution list called 'service'.  I have tried 'Server Management' where I simply get 'The Add Group wizard could not create the group' and ADC&U where the rather more specific error response is 'Windows cannot create the object service because: the specified user already exists'  but there is no such user or other object on the system.

Thanks in advance.
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Question by:boney37
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LVL 15

Expert Comment

by:Dave Stringfellow
ID: 20411862
As far as i know Service is used by Windows so you cannot use that. You should change the name.
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Author Comment

by:boney37
ID: 20411898
Thanks for the prompt reply; I did wonder about that which appears perfectly logical.  I guess I might have to spoof it using a contact then.
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LVL 11

Expert Comment

by:sysreq2000
ID: 20411950
Yes Service is a reserved word:

http://support.microsoft.com/kb/909264#

See the table at the bottom
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Author Comment

by:boney37
ID: 20412067
Ah, yes I see.  I did think I would be able to spoof it by creating a contact with the alias 'service@ourdomain.ext' which forward to another distribution group but it won't let me do that either.

I need to get emails addressed to 'service@ourdomain.ext' forwarded to 5 local mailboxes; any other ideas?  Thanks.
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Expert Comment

by:Dave Stringfellow
ID: 20412158
Try setting up "ServDist" as a Distribution group, and then asigning the email address 'service@ourdomain.ext to that group. That should work.
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Author Comment

by:boney37
ID: 20412247
OK, I've cracked it.  I created a new full User called Service User and forwarded the service@ email address to a new Distribution Group called Service Dept.  That will keep the MD happy.

I assume as 'Service User' will never actually log on we don't need an additional CAL?

Thanks again, Simon.
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Dave Stringfellow earned 500 total points
ID: 20412314
correct, as long as no one logs in as that user, you will be ok.
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Expert Comment

by:WSILC
ID: 28383116
I worked around this by creating a Distribution list called "servicedept@ourdomain.com and going into e-mail alias and adding an SMTP connector for service@ourdomain.com and just add the users you need to e-mail distro called servicedept@ourdomain.com and they will get the ones addressed to service@ourdomain.com.
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