Solved

Event Viewer and Tools like Check Now and DefragMent Now does not work.

Posted on 2007-12-05
8
623 Views
Last Modified: 2012-06-21
I have new Compaq 8510 w laptop in a windows 2000 domain. It is running windows Xp Pro spk2 and it'
s up to date on all microsoft patches. The user on the machine is also a member of the local admin group. Recently, it has been observed that Event viewer, Check Now and Defragment Now no longer works. I've run a repair using the recovery console using chkdsk /p /r but this has not resolved the issue. Any are there any other approaches besides reinstalling the OS?
0
Comment
Question by:cheyliger
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
  • 2
8 Comments
 
LVL 32

Expert Comment

by:and235100
ID: 20412151
Run a repair install:
http://www.michaelstevenstech.com/XPrepairinstall.htm
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx

This will leave your programs and data intact - you will just need to re-download and reinstall the critical Windows Updates that are available.
0
 
LVL 6

Expert Comment

by:jholland79
ID: 20412432
Hi, what happens when you try to run Event Viewer?
In any case, you should try System File Checker before you do a repair install.
Click Start, run then type
sfc /scanonce
and click ok.
Good luck.
John.
0
 
LVL 32

Expert Comment

by:and235100
ID: 20412539
sfc /scannow is a better option. It starts the scan straight away.
More info:
http://www.updatexp.com/scannow-sfc.html
You will need a windows CD.
0
Get 15 Days FREE Full-Featured Trial

Benefit from a mission critical IT monitoring with Monitis Premium or get it FREE for your entry level monitoring needs.
-Over 200,000 users
-More than 300,000 websites monitored
-Used in 197 countries
-Recommended by 98% of users

 
LVL 6

Expert Comment

by:jholland79
ID: 20412801
Sorry,
that was a careless slip.
sfc /scannow is indeed the best option.
0
 

Author Comment

by:cheyliger
ID: 20420289
I ran sfc /scannow from the run box and it did go to completion. During the process it asked for the Xp CD and did copy a missing or corrupted .dll from it. The tools such Scan Now and Defragment Now do work. However, Event viewer still does not work. When I attempt to open the Event Viewer I get this message: "the MMC cannot open the file C;\windows\system32\eventvwr.msc"
0
 
LVL 6

Expert Comment

by:jholland79
ID: 20420737
Hi,
just to be sure, was that not a colon?
Did it not read:
c:\windows\system32\eventvwr.msc
John.
0
 
LVL 32

Accepted Solution

by:
and235100 earned 250 total points
ID: 20420824
Run the scan again - to make sure your system is okay after those files were replaced.
Otherwise - browse to C:\Windows\system32 and rename eventvwr.exe and eventvwr.msc with a ".old" extension.
Then download - and copy these ones to C:\Windows\system32
https://filedb.experts-exchange.com/incoming/ee-stuff/6025-eventvwr.zip

Reboot - then see if that makes any difference.
Otherwise - you can remove the .old extensions on the old ones of this makes no difference.

0
 

Author Comment

by:cheyliger
ID: 20420829
John you are correct,  it read c:\windows\system32\eventvwr.msc
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you upgrade from Windows 8 to 8.1 or to Windows 10 or if you are like me you are on the Insider Program you may find yourself with many 450MB recovery partitions.  With a traditional disk that may not be a problem but with relatively smaller SS…
Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

632 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question