the drive is a:
HL-DT-ST RW/DVD GCC-4521B
The problem is that the drive will only burn (using windows inbuilt burnin system) a cd that already has some file burnt onto it..........if you insert a blank cd it wont burn it jsut says 'insert a writeable cd'.......
i've googled it and found a ms fix but that didn't help
also found that there is a possibility that a firmware update MAY help but LG (who make the drive) state NOT to use the update on drives supplied to OEM manufacturers.......this is an acer multimedia desktop so i'm a bit reluctant in case it stuffs the drive
has anyone else had this issue ?
the system did have hp 'memories disk creator' on it but I uninstalled that to check the possibility of any kind of conflict. Didn't make any difference
Someone on the net suggested that they had disabled the windows writing software then removed the drive from device manager then rebooted and let it reinstall and they reckoned it was fixed......unfortunately I didn't read that till after I'd left the job.......