Improve company productivity with a Business Account.Sign Up

x
?
Solved

CRM - Enabling CRM over the internet using SSL

Posted on 2007-12-05
2
Medium Priority
?
1,256 Views
Last Modified: 2013-11-24
Hi all,

Id like to know if there is a way of opening up CRM to be used over the internet using SSL Certs?
Will it work just like a standard website with a ssl cert? or are there other problems/hurdels i might face?


Thanks! - hopefully :-)

Craig
0
Comment
Question by:chouckham
  • 2
2 Comments
 
LVL 6

Accepted Solution

by:
preitmeyer earned 1500 total points
ID: 20413119
Craig,
First and foremost, it is against the Microsoft CRM License Agreement to open up Microsoft Dynamics CRM 3.0 Professional Edition or Small Business Edition to the internet. There is one workaround, however, you may purchase a license (which I am not sure that they offer this anymore) called the Microsoft Dynamics CRM Internet Connector. The Internet Connector license will run you roughly $15,000 and is poorly supported.
With that in mind, if you still want to do it, here is how:
1. Buy a certificate from a Trusted Root Authority (entrust, verisign, etc.)
2. CRM functions just as a regular ASP.net website does, and applying a certificate to Microsoft CRM 3.0 is not a difficult feat to overcome.
3. If, by chance, you are using ISA server as a firewall for CRM, you will not be able to use CRM properly for reporting purposes without specifying "Do not block High-Bit Characters" in ISA.
4. DNS needs to be set-up properly with an A Record for CRM server's external IP address
5. IIS needs to have "Basic Authentication" turned on via the "Directory Security" tab in IIS on the CRM website in order to use SSL authentication.

That's about it, good luck, and be sure to call Microsoft in order to be license compliant
-Paul
0
 
LVL 6

Expert Comment

by:preitmeyer
ID: 20413247
0

Featured Post

Building an Effective Phishing Protection Program

Join Director of Product Management Todd OBoyle on April 26th as he covers the key elements of a phishing protection program. Whether you’re an old hat at phishing education or considering starting a program -- we'll discuss critical components that should be in any program.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Let’s face it: one of the reasons your organization chose a SaaS solution (whether Microsoft Dynamics 365, Netsuite or SAP) is that it is subscription-based. The upkeep is done. Or so you think.
The Internet has made sending and receiving information online a breeze. But there is also the threat of unauthorized viewing, data tampering, and phoney messages. Surprisingly, a lot of business owners do not fully understand how to use security t…
In response to a need for security and privacy, and to continue fostering an environment members can turn to for support, solutions, and education, Experts Exchange has created anonymous question capabilities. This new feature is available to our Pr…
Hi, this video explains a free download that you can incorporate into your Access databases, or use stand-alone for contact management. Contacts -- Names, Addresses, Phone Numbers, eMail Addresses, Websites, Lists, Projects, Notes, Attachments…

606 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question