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Outlook rule will not forward message to outside email account

We use Exchange Server 2003 and Outlook 2003 (Office 2003 Suite)

I setup a rule to forward a message with the subject "ALERT" to my outside email account.
When setting up the rule, the only users I could choose were in the "Show Names from the:"  dropdown.... which includes the following:

Global Address List
All Address Lists
      All Contacts
      All Groups
      All Users
      Public Folders
Outlook Address Book

Since my outside email account (Yahoo) was not in any of these lists, I created a contact in active directory with my outside email address...

After creating the new contact, my Outlook rule says:
Apply this rule after the message arrives with
ALERT in the subject
forward it to Alert Dan

I sent an email message from my home account (different domain than work and Yahoo)
to my work email, with the subject ALERT this is a test
I see the message in my work inbox, but it never was forwarded to my Yahoo account.

After about an hour, I manually forwarded the message to my Yahoo account and I received it then.

I've looked all over this Exchange server and I don't see anything stopping it from being sent outbound.

Any ideas on what's wrong?

1 Solution
By default, this is usually disabled on the server.


To modify the settings for automatic replies, for automatic forwards and for Out of Office responses, follow these steps: 1. Start Exchange System Manager.
2. Double-click Global Settings, and then click Internet Message Formats.
3. In the Details pane, right-click a domain name, and then click Properties . The default Simple Mail Transfer Protocol (SMTP) domain is * (asterisk).
4. In the Properties dialog box, click the Advanced tab.
5. In the Allowed Types area, click to select the check boxes for the required settings.
6. Click OK.
Would a mail loop be reason for having those disabled?
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