Solved

Outlook rule will not forward message to outside email account

Posted on 2007-12-05
2
7,507 Views
Last Modified: 2009-12-07
We use Exchange Server 2003 and Outlook 2003 (Office 2003 Suite)

I setup a rule to forward a message with the subject "ALERT" to my outside email account.
When setting up the rule, the only users I could choose were in the "Show Names from the:"  dropdown.... which includes the following:

Global Address List
All Address Lists
      All Contacts
      All Groups
      All Users
      Public Folders
Outlook Address Book
      Contacts

Since my outside email account (Yahoo) was not in any of these lists, I created a contact in active directory with my outside email address...

After creating the new contact, my Outlook rule says:
Apply this rule after the message arrives with
ALERT in the subject
forward it to Alert Dan

I sent an email message from my home account (different domain than work and Yahoo)
to my work email, with the subject ALERT this is a test
I see the message in my work inbox, but it never was forwarded to my Yahoo account.

After about an hour, I manually forwarded the message to my Yahoo account and I received it then.

I've looked all over this Exchange server and I don't see anything stopping it from being sent outbound.

Any ideas on what's wrong?


0
Comment
Question by:Die-Tech
2 Comments
 
LVL 18

Accepted Solution

by:
kjanicke earned 500 total points
ID: 20414576
By default, this is usually disabled on the server.

http://support.microsoft.com/?kbid=266166

To modify the settings for automatic replies, for automatic forwards and for Out of Office responses, follow these steps: 1. Start Exchange System Manager.
2. Double-click Global Settings, and then click Internet Message Formats.
3. In the Details pane, right-click a domain name, and then click Properties . The default Simple Mail Transfer Protocol (SMTP) domain is * (asterisk).
4. In the Properties dialog box, click the Advanced tab.
5. In the Allowed Types area, click to select the check boxes for the required settings.
6. Click OK.
0
 
LVL 1

Expert Comment

by:Eric-arup
ID: 21154712
Would a mail loop be reason for having those disabled?
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

912 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now