Outlook rule will not forward message to outside email account
Posted on 2007-12-05
We use Exchange Server 2003 and Outlook 2003 (Office 2003 Suite)
I setup a rule to forward a message with the subject "ALERT" to my outside email account.
When setting up the rule, the only users I could choose were in the "Show Names from the:" dropdown.... which includes the following:
Global Address List
All Address Lists
Outlook Address Book
Since my outside email account (Yahoo) was not in any of these lists, I created a contact in active directory with my outside email address...
After creating the new contact, my Outlook rule says:
Apply this rule after the message arrives with
ALERT in the subject
forward it to Alert Dan
I sent an email message from my home account (different domain than work and Yahoo)
to my work email, with the subject ALERT this is a test
I see the message in my work inbox, but it never was forwarded to my Yahoo account.
After about an hour, I manually forwarded the message to my Yahoo account and I received it then.
I've looked all over this Exchange server and I don't see anything stopping it from being sent outbound.
Any ideas on what's wrong?