Solved

PDF printing error

Posted on 2007-12-05
10
1,216 Views
Last Modified: 2013-12-15
Cannot print certain PDF files to 4300 printers. The files can, however, be printed on a 4600 Color printer. Both printers have the Postscript Drivers installed.
0
Comment
Question by:CMicchelli
10 Comments
 
LVL 12

Expert Comment

by:dlan75
ID: 20414574
Hi,
Can you give us more details? Does it print white pages? Not print at all? Any error message?
0
 
LVL 12

Expert Comment

by:dlan75
ID: 20414582
Hi
Have you tryed to upgrade to the latest printer drivers as well as to the latest version of Adobe Reader (8.x)?
0
 
LVL 27

Expert Comment

by:michko
ID: 20414748
This link from Adobe explains how to troubleshoot postscdript errors, including the "undefinedresult OFFENDING COMMAND: image" error you receive:
http://kb.adobe.com/selfservice/viewContent.do?externalId=328515&sliceId=1
0
 
LVL 5

Expert Comment

by:Dr-4N
ID: 20415528
We need more details about what happens when you print the file
0
Complete Microsoft Windows PC® & Mac Backup

Backup and recovery solutions to protect all your PCs & Mac– on-premises or in remote locations. Acronis backs up entire PC or Mac with patented reliable disk imaging technology and you will be able to restore workstations to a new, dissimilar hardware in minutes.

 
LVL 27

Expert Comment

by:michko
ID: 20415653
Read the tags people.  Poster provides the adobe version (8) and the error message.  If following the fix provided by Adobe themselves for this error message doesn't resolve the problem, poster can let us know and we'll go from there.
0
 
LVL 27

Expert Comment

by:michko
ID: 20789436
Did any of the suggestions help resolve your situation?  If so, please accept the post that provided your solution.  If not, please advise what you tried and the results, so we can continue to troubleshoot your problem.  
Thank you.
michko
0
 

Author Comment

by:CMicchelli
ID: 20789862
Actually there are two solutions. The first is to update the printer driver from PS to PCL 6. The second, which I have been using is to Downgrade from Adobe Reader 8 to 7. Not a 'Fix'. Just a work around.
0
 
LVL 27

Expert Comment

by:michko
ID: 20790699
If you solved your problem yourself, you can click on the Delete Question link that is in the post of your question.  You will be able to enter the reason why you wish the question.  If your question contains information that may be useful to others, you can request it be made into a zero point Previously Answered Question.  Your points will be returned to you.  See this link for more info.

http://www.experts-exchange.com/help.jsp#hi333
I answered my question myself.  What do I do?
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 22093282
PAQed with points refunded (250)

Computer101
EE Admin
0

Featured Post

IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

Migration of Exchange mailbox can be done with the ExProfre.exe tool. But at times, when the ExProfre.exe tool migrates the Exchange Server user profile, it results in numerous synchronization problems. Synchronization error messages appear in the e…
It is only natural that we all want our PCs to be in good working order, improved system performance, so that is exactly how programs are advertised to entice. They say things like:            •      PC crashes? Get registry cleaner to repair it!    …
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now