PDF printing error

Posted on 2007-12-05
Last Modified: 2013-12-15
Cannot print certain PDF files to 4300 printers. The files can, however, be printed on a 4600 Color printer. Both printers have the Postscript Drivers installed.
Question by:CMicchelli
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
LVL 12

Expert Comment

ID: 20414574
Can you give us more details? Does it print white pages? Not print at all? Any error message?
LVL 12

Expert Comment

ID: 20414582
Have you tryed to upgrade to the latest printer drivers as well as to the latest version of Adobe Reader (8.x)?
LVL 27

Expert Comment

ID: 20414748
This link from Adobe explains how to troubleshoot postscdript errors, including the "undefinedresult OFFENDING COMMAND: image" error you receive:
SharePoint Admin?

Enable Your Employees To Focus On The Core With Intuitive Onscreen Guidance That is With You At The Moment of Need.


Expert Comment

ID: 20415528
We need more details about what happens when you print the file
LVL 27

Expert Comment

ID: 20415653
Read the tags people.  Poster provides the adobe version (8) and the error message.  If following the fix provided by Adobe themselves for this error message doesn't resolve the problem, poster can let us know and we'll go from there.
LVL 27

Expert Comment

ID: 20789436
Did any of the suggestions help resolve your situation?  If so, please accept the post that provided your solution.  If not, please advise what you tried and the results, so we can continue to troubleshoot your problem.  
Thank you.

Author Comment

ID: 20789862
Actually there are two solutions. The first is to update the printer driver from PS to PCL 6. The second, which I have been using is to Downgrade from Adobe Reader 8 to 7. Not a 'Fix'. Just a work around.
LVL 27

Expert Comment

ID: 20790699
If you solved your problem yourself, you can click on the Delete Question link that is in the post of your question.  You will be able to enter the reason why you wish the question.  If your question contains information that may be useful to others, you can request it be made into a zero point Previously Answered Question.  Your points will be returned to you.  See this link for more info.
I answered my question myself.  What do I do?

Accepted Solution

Computer101 earned 0 total points
ID: 22093282
PAQed with points refunded (250)

EE Admin

Featured Post

PeopleSoft Has Never Been Easier

PeopleSoft Adoption Made Smooth & Simple!

On-The-Job Training Is made Intuitive & Easy With WalkMe's On-Screen Guidance Tool.  Claim Your Free WalkMe Account Now

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
cloning computer 13 105
Possible to add Windows XP source CD to MDT 2013 update 2? 1 65
Remote Desktop Microsoft Certified Printers 9 63
XP  BSOD System error 1003 (102) 13 49
cPanel is a Unix based web hosting control panel that provides a graphical interface and automation tools designed to simplify the process of hosting a web site. cPanel utilizes a 3 tier structure that provides functionality for administrators, rese…
If you have done a reformat of your hard drive and proceeded to do a successful Windows XP installation, you may notice that a choice between two operating systems when you start up the machine. Here is how to get rid of this: Click Start Clic…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
In an interesting question ( here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…

736 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question