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Cannot open Windows Movie Makeer

Hello All,
I have a strang problem. I have a user that wants to use Windows Movie Maker, but he cannot open it. Whe the user tries to open application they get the follwing message:

Windows cannot open this program because it has been prevented by a software restriction policy.
I've checked our domain wide group policies and there have been no software restriction policies defined.

I have checked local policies and no software policies have been defined.

I've checked my event viewer to see if that gave me a clue as to what policy is blocking the application, but that didn't help.

Any ideas?
Nick

ASKER CERTIFIED SOLUTION

LeeTutor

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biztopia

Try running Process Monitor (http://www.microsoft.com/technet/sysinternals/Utilities/ProcessMonitor.mspx) before trying to start movie maker. You can filter the results to just show the executable for movie maker. Once you have captured the data, search the results for "ACCESS DENIED" as a starting point.

There is usually a lot of data to go through, but it can be extremely helpful. Play with the filter as this is the quickest way to narrow the results, and it only "hides" non relevant data, so you can also revert back to the non-filtered view.

Cheers
D.

LeeTutor

ndalmolin_13, any feedback?

ndalmolin_13

ASKER

Sorry about the delay, I've been out sick. I don't think the issue is a virus or spyware as my workstation is experiencing the same thing. I just finished running a full virus and spyware scan and all is clear.