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waring_abbott

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What causes severe paper jamming on HP 9100 series inkjet printer?

On an HP 9100 series (the 9120) inkjet printer we have nothing but paper jams. Perhaps one out of ten sheets of paper will print. This printer used to work just fine, then got to jamming half of all jobs. Now it jams even doing its own diagnostic page. It hasn' t really had that much use, so I don't see how the rollers would be worn down (28,000 pages over two years). We've cleaned the rollers and checked every single area we can reach. Nothing helps. HP says they don't repair these machines since "it isn't worth it..." but would be delighted to ship me a new one for $250 (the original unit was close to $1,000. That doesn't seem to be a good deal. Any suggestions? Other than tossing it out and starting with someone else's....we still have a lot of cartridges to be used!
thanks, WA/NY
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achchee

Most of the time a paper jam IS affiliated with worn rollers.  I have been able to take a knife and scuff up some of the slick worn ones, to get more life out of them.  Where it is jamming will let you know which set of rollers it is near.
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check the complete printer path - maybe something interferes.  But most likely rollers, as said.
If you have a good access, you can rough them with a pencil eraser, or sanding paper
i would like some feedback
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waring_abbott

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sorry if things went so bad - you seem to have a ghost in the printer.
in such casesn i start the print, and open the printer (which stops the printing) at different times, to check where the fault occurs, in the in feed, turn-over, or printing section. that usually helps determining what needs to be done.
>>  So how is that for feedback????   <<   you must understand, if you give no feedback, we cannot help you, since we don't know what happens.
btw - this feedback was clear and complete
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My feedback was clear and complete as well, even though you might not agree. By the way, let us not lose sight of the fact that I am PAYING for all this, we're not dealing with some touchie-feelie forum where we're all holding hands and singing Kumbayah. I'm paying $140 a year for help. I'm getting very little...maybe it's time to just quit. Then you will get less people like me and more Kumbayah....
bye.
Closed, 500 points refunded.
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