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How do I ping this computer?

Posted on 2007-12-05
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Last Modified: 2013-12-04
Dear All,
I have this brand new computer (Lenovo T43) that I installed, and added to the domain and whatnot.
It was working without any problem at all and was all ready to be shipped out to the user.
When we plugged in a wireless card to try it out, it worked without a problem a couple of times, but after the last test when I plugged it back into the network I wasn't able to ping it.
I removed it from the domain and deleted it of AD and tried to rejoin the domain, which worked flawlessly except for the fact that I now was unable to ping nor log on to the domain. (and it doesn't show up on AD)
As I can boot it up in safemode without any problems I tried to do the same procedure (the remove from - readd to domain one) from safemode. And this acctually worked.
But when I boot it up in normal WinXP mode I still can't ping it, but I can ping from the computer to the network.

Anyone have any ideas?

Thank you for your superb support.
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Question by:chinguetti
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9 Comments
 
LVL 3

Expert Comment

by:blckholehorizon
ID: 20417233
try turning off the windows firewall.  a ping is not really a ping in windows unless you are a local administrator
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LVL 4

Expert Comment

by:Joediggity2
ID: 20417236
The windows firewall is on.  You can either turn it off or open the ports to allow pings.
0
 

Author Comment

by:chinguetti
ID: 20417271
sorry forgot to mention it, the windows firewall is shut off through the services.
also i tried turning off the symantec firewall as well, but it didn't do it.
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LVL 3

Expert Comment

by:Steven_Khieu
ID: 20417369
it also need to be static too.
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LVL 3

Expert Comment

by:blckholehorizon
ID: 20417520
The symantec firewall will be just as must pain as the windows firewall.  turn it off.  solve the network firewall problem at a different level, ie corporate firewall (sonic wall, barracuda networks, pick your poison)   .  Address does not need to be static, and can be on the AD if you want.
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Author Comment

by:chinguetti
ID: 20418134
Dear All,

Thank you for your replies.
I found the solution to my problem here:
http://www.experts-exchange.com/Networking/Windows_Networking/Q_21577448.html#a15011232

By disabling the Cisco VPN service I was able to use the PC as normal again.
I did a reinstallment of it and it's now working just fine.

Thank you once again for your help
0
 
LVL 4

Expert Comment

by:Joediggity2
ID: 20420530
If it happens in the future, uncheck the box that says statefull firewall always on.  That one bit me in the past.
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