Solved

Can't connect Vista Home Basic Inspiron 1501 to wireless network. Get the message connected with limited access

Posted on 2007-12-05
11
2,428 Views
Last Modified: 2013-11-09
I have connected the laptop to 2 different wired networks with network cable.

I managed to connect once.

It fails on 2 different wireless networks, first it says that it is connected with limited access. Then when it completes it says connection failed. When I try to connect again it says that it is still connected.

I can't connect to the Internet.

I have updated the drivers for the Broadcomm network card and the 1390 mini lan.

I have been through tech support with Netgear and Dell

0
Comment
Question by:dovidf
  • 4
  • 4
  • 3
11 Comments
 
LVL 32

Accepted Solution

by:
willcomp earned 300 total points
ID: 20417633
Have you tried resetting Windows Sockets (winsock)?

Click Start. In the Start Search dialog box, type: cmd, and right-click cmd.
Click Run as administrator.
Type: netsh winsock reset, and then press the ENTER key.
Type: Exit and press ENTER.
Restart the computer

If that doesn't work, try resetting the TCP/IP stack:

Click Start. In the Start Search dialog box, type: cmd, and right-click cmd.
Click Run as administrator.
Type: netsh int ip reset , and then press the ENTER key.
Type: Exit and press ENTER.
Restart the computer
0
 
LVL 8

Assisted Solution

by:YGregersen
YGregersen earned 200 total points
ID: 20417729
I have seen this happen a couple of times and I always get it to work. But the sad thing is I am not always sure what I did because I try so many things first.


1 - Open CMD (as adminstrator) type
IPconfig /flushDNS

1 - disable all of the NICs, wireless too. I also turn off the power to  the wireless (my laptop has a button) This way I can work on trying to rebuild the connections one at a time. I usually start with the hard connection first.

2. With the wired NIC I will get a new set of Drivers (from another PC and the net) then I uninstall the NIC and reboot.

3. While the machine is rebooting I usually reset my router. Then when the PC comes back up I reinstall the driver.

4. Make sure your TCP/IP is set for AUTO DHCP or static  with the correct settings. I usually disable IP6

-- this usually will fix my internet connection

When I turn the wireless back on and enable it most times it finds the internet just fine. If not you have to start troubleshooting it now.
0
 
LVL 3

Author Comment

by:dovidf
ID: 20421079
Where do I right click for administrator? When I click on the cmd window or in the command line I don't get this option
0
Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

 
LVL 32

Expert Comment

by:willcomp
ID: 20421122
You may not have to. If you get a command prompt window, just continue on with the rest.
0
 
LVL 8

Expert Comment

by:YGregersen
ID: 20421153
Sorry, you can either create a short cut to the CMD.exe and do properties and set the Run As Adminstrator thing.

or

Usually I type CMD in the search box of Vista and it will show up at the top of the start menu. I right click it there.
0
 
LVL 3

Author Comment

by:dovidf
ID: 20421986

The problem was that the Netgear router doesn't support ipv6 and this had to be disabled in the wireless configuration. The winsock reset was then done and a reboot and now it works.
0
 
LVL 3

Author Closing Comment

by:dovidf
ID: 31413079
The participants were on the right track but the vendor got involved first.
0
 
LVL 8

Expert Comment

by:YGregersen
ID: 20422004
Great - does 'I usually disable ip6' count as an answer?  :)
0
 
LVL 3

Author Comment

by:dovidf
ID: 20422087
Oops, sorry. I owe you for this one. Is there some way I could contact you?
0
 
LVL 32

Expert Comment

by:willcomp
ID: 20422125
Thanks. Should be surprised that Netgear tech support didn't tell you that right off the bat, but I'm not.

FYI -- Run Command in Vista
http://www.howtogeek.com/howto/windows-vista/enable-run-command-on-windows-vista-start-menu/
0
 
LVL 8

Expert Comment

by:YGregersen
ID: 20422722
dovidf
12.06.2007 at 11:55AM MST, ID: 20422087
Oops, sorry. I owe you for this one. Is there some way I could contact you?

- Your are fine - you gave me an assist so it's all good. I am glad you got it to work. Nothing more frustrating then 'limited conectivity' with wireless.
0

Featured Post

The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

So who is this article for? If you are like most of the computer users out there, you probably only realize the meaning of 'System maintenance' after something goes wrong. This article is for you if you care about keeping your system working opti…
Last Mile Wireless The term last mile wireless is a bit deceptive as it can be much more than a mile. It is also called WiMax and 802.16. It generally refers to relatively short distance point-to-point / point-to-multipoint secure wireless connecti…
This tutorial gives a high-level tour of the interface of Marketo (a marketing automation tool to help businesses track and engage prospective customers and drive them to purchase). You will see the main areas including Marketing Activities, Design …
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question