p-henderson
asked on
HP Proliant DL320 G4 powers up but not booting
Hi,
I have a HP Proliant DL320 G4. When it powers up i get no beep no visual output and the fans do not kick in, however i do have power lights on the front panel.
lifted the lid and i have LED's on the mother board, when booting the LED's on MB CR2,4,7 and 10 come on, CR 13, 14 flash alternatley, then server goes into standby and 13,14 continue to flash alternatley...!
Help...!
I have a HP Proliant DL320 G4. When it powers up i get no beep no visual output and the fans do not kick in, however i do have power lights on the front panel.
lifted the lid and i have LED's on the mother board, when booting the LED's on MB CR2,4,7 and 10 come on, CR 13, 14 flash alternatley, then server goes into standby and 13,14 continue to flash alternatley...!
Help...!
Bird Dogπ¨π¦
do you have an extra powersupply to try?
p-henderson
ASKER
tried different power supply, same problem
Bird Dogπ¨π¦
have you done any upgrades to the server
p-henderson
ASKER
no, recent upgrades have been done,
Bird Dogπ¨π¦
I would try reseating everything to start to see if it is a bad Β or dirty connection.
p-henderson
ASKER
power is getting to the MB because it has lights plus the front panel has lights, i am guessing it is a fault with the MB, just wondered if anyone knows what the flashing lights mean ?
Bird Dogπ¨π¦
Bird Dogπ¨π¦
p-henderson
ASKER
its the internal lights that are flashing, i cant find any docs that explain them
Bird Dogπ¨π¦
The following is every led for the G3 I beleive that they were close to the same. On the Hp site it goes through each led by where it is on the board and tells you how to troubleshoot for each light.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00363246&prodTypeId=15351&prodSeriesId=502439
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00363246&prodTypeId=15351&prodSeriesId=502439
Bird Dogπ¨π¦
My last post link has the internal led on a g3 server. I can't seem to find for the g4
Bird Dogπ¨π¦
Bird Dogπ¨π¦
sorry last post for wrong server
Manual is here, http://bizsupport.austin.hp.com/bc/docs/support/SupportManual/c00576048/c00576048.pdfΒ LEDs are on page 59
lnkevinπΊπΈ
... i do have power lights on the front panel....
If it is green this indicates your power supply is OK. If the power button show amber color, could be fail power supply, memory, or motherboard
....when booting the LED's on MB CR2,4,7 and 10 come on, CR 13, 14 flash alternatley
Unless they are red or ember color to tell you the part is failed, all flashing green LEDs are OK (just indicated you have activity going on)
Suggestion:
You may want to bring the server down, unplug and hit the power button to drain all the power. You then take out some memory dimm and reseat the remaining dimm. Try to boot it up with small number of memory and swapping your memory to detect a bad dimm. If you have spare dimm, replace with spare only.
K
If it is green this indicates your power supply is OK. If the power button show amber color, could be fail power supply, memory, or motherboard
....when booting the LED's on MB CR2,4,7 and 10 come on, CR 13, 14 flash alternatley
Unless they are red or ember color to tell you the part is failed, all flashing green LEDs are OK (just indicated you have activity going on)
Suggestion:
You may want to bring the server down, unplug and hit the power button to drain all the power. You then take out some memory dimm and reseat the remaining dimm. Try to boot it up with small number of memory and swapping your memory to detect a bad dimm. If you have spare dimm, replace with spare only.
K
p-henderson
ASKER
the server is currently down, powered down completley, removed DIMM, drained power same problem.
I dont even get the initial beep or fans whirling into action when it boots up
I dont even get the initial beep or fans whirling into action when it boots up
p-henderson
ASKER
Does anyone have any idea, i get no Red or Amber lights on the system board which would indicate no failures, just flashing green which would indicate activity.
I have drained power removed all memory removed bios batt, still getting no POST. ?
I have drained power removed all memory removed bios batt, still getting no POST. ?
lnkevinπΊπΈ
I have drained power removed all memory....
HP server will not boot if there is no memory installed. I have seen a server with your situation and it boots fine after installed new dimm. Do you have a spare dimm? Call HP if you still have warranty on it. They will replace failed component for you even your MB.
K
HP server will not boot if there is no memory installed. I have seen a server with your situation and it boots fine after installed new dimm. Do you have a spare dimm? Call HP if you still have warranty on it. They will replace failed component for you even your MB.
K
p-henderson
ASKER
If no dimm is installed i was under the impression that a series of beeps are given ? however i dont get this, which leads me to think it's not the DIMM
ASKER CERTIFIED SOLUTION
lnkevinπΊπΈ
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