smjaleel
asked on
why does this error come up and how can i solve it?
one of our users, is accessing pdf files via an MS access database, i am not too clear on exactly what he is doing, but when he vies a pdf file and closes it off, this error is generated from MS access. he needs to be running adobe acrobat reader 7.0 or higher
Defining 'this error' would be a great help in beginning to answer your question.
Does he have the Adobe Reader installed on his machine?
Try a re-install of Adobe.
Try a re-install of Adobe.
ASKER
"this error" = The operation on the Acrobat document failed. The OLE server may not be registered. To register the OLE server re-install it
he has adobe reader installed on his machine
he has adobe reader installed on his machine
>>To register the OLE server re-install it
Perhaps that tidbit of information shold be heeded?
Perhaps that tidbit of information shold be heeded?
ASKER
i re-installed it already, plus i used versions 6 to 8 and the error still persists
Can anyone else open this file?
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ASKER
hey this worked great thanks alot, i'm using version 6.0 the general post contains more details. thanks again
ASKER
ok, i tried boag2000's solution and it solved the issue. adobe version 6.0 and 7.0 were installed for printing purposes. i selected the adobe files to open with 6.0 and it solved the problem. i read, while doing the research that this problem doesn't occur with version 6 and lower. thanks for all the help
Great!
:)
:)