Solved

why does this error come up and how can i solve it?

Posted on 2007-12-06
10
402 Views
Last Modified: 2010-04-21
one of our users, is accessing pdf files via an MS access database, i am not too clear on exactly what he is doing, but when he vies a pdf file and closes it off, this error is generated from MS access. he needs to be running adobe acrobat reader 7.0 or higher
0
Comment
Question by:smjaleel
  • 4
  • 2
  • 2
  • +2
10 Comments
 
LVL 65

Expert Comment

by:Jim Horn
ID: 20420832
Defining 'this error' would be a great help in beginning to answer your question.
0
 
LVL 38

Expert Comment

by:Jim P.
ID: 20420833
Does he have the Adobe Reader installed on his machine?

Try a re-install of Adobe.
0
 

Author Comment

by:smjaleel
ID: 20420861
"this error" = The operation on the Acrobat document failed. The OLE server may not be registered. To register the OLE server re-install it

he has adobe reader installed on his machine
0
Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

 
LVL 29

Expert Comment

by:Badotz
ID: 20421007
>>To register the OLE server re-install it

Perhaps that tidbit of information shold be heeded?
0
 

Author Comment

by:smjaleel
ID: 20423267
i re-installed it already, plus i used versions 6 to 8 and the error still persists
0
 
LVL 29

Expert Comment

by:Badotz
ID: 20423374
Can anyone else open this file?
0
 
LVL 74

Accepted Solution

by:
Jeffrey Coachman earned 500 total points
ID: 20425399
smjaleel,

The "OLE Server" is simply the program that opens the file.

Make sure the .pdf files are *associated* with your pdf Reader.

Open any folder
Click: Tools-->Folder Options
Click the "File Types" tab
Scroll down and find the PDF extension.
Make sure it is associated with the correct Program *executable*.
They may have more than 1 version of Adobe Acrobat installed, they must completely uninstall any previous versions and associate the .PDF files with the current version.
(After uninstalling, I always reboot, just to be sure)

Click the "Advanced" button and make sure the listed "Actions" are at least "Open" and "Print".

Hope this helps as well

JeffCoachman
0
 

Author Closing Comment

by:smjaleel
ID: 31413181
hey this worked great thanks alot, i'm using version 6.0 the general post contains more details. thanks again
0
 

Author Comment

by:smjaleel
ID: 20427073
ok, i tried boag2000's solution and it solved the issue. adobe version 6.0 and 7.0 were installed for printing purposes. i selected the adobe files to open with 6.0 and it solved the problem. i read, while doing the research that this problem doesn't occur with version 6 and lower. thanks for all the help
0
 
LVL 74

Expert Comment

by:Jeffrey Coachman
ID: 20428723
Great!
:)
0

Featured Post

Three Reasons Why Backup is Strategic

Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Power PDF (http://www.nuance.com/for-business/document-imaging-and-scanning/power-pdf-converter/index.htm) is the newest product from the Document Imaging division of Nuance Communications (http://www.nuance.com/). It is available in two editions — …
*Adobe Acrobat 9 was used for this article.  Particular steps may vary depending on software versions. Adobe Acrobat has many, many variables that my be utilized to customize your forms for clarity and ease of use. The Form Editing Tool will be y…
Basics of query design. Shows you how to construct a simple query by adding tables, perform joins, defining output columns, perform sorting, and apply criteria.
In Microsoft Access, learn different ways of passing a string value within a string argument. Also learn what a “Type Mis-match” error is about.

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question