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Word: connecting to printer

Posted on 2007-12-06
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Last Modified: 2012-05-05
when opening a word document from a network drive from one particular machine, in the document takes for ever to open and in the botttom left hand corner says connecting to printer ?
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Question by:p-henderson
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Expert Comment

by:richwitton
ID: 20420948
Is it trying to connect to an old printer share or connect to a currently unavailable network/local printer?
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Expert Comment

by:oldPCguy
ID: 20421152
Hi p-henderson,

Heres a couple things to try ...
1. Make sure you have a default printer selected.
2. open the file directly from Word - File > Open
3. Copy the file locally and open in directly from Word.
4. The document may have an attached template that you may not have. If this is the case - check out this link ... http://support.microsoft.com/?scid=kb;en-us;830561&spid=2530&sid=36

Hope this helps
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Author Comment

by:p-henderson
ID: 20421202
i have just noticed that the microsoft xps document writer is missing. formerly image writer.
does anyone know how to get this back ?

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Expert Comment

by:richwitton
ID: 20421233
Try running a repair on Word/Office, should reinstall this for you if you select the restore defaults option
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by:p-henderson
ID: 20421252
office 2007 does'nt have the great detect and repair feature, instead it uses a diagnostic tool.
I ran this and it did'nt pick it up
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by:richwitton
ID: 20421304
Damn, sorry I didnt see that this was 2007!!
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Accepted Solution

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oldPCguy earned 250 total points
ID: 20421486
The document writer was installed on a local port. If you add a printer and select the writer from the list of local ports and use windows update for the driver it should reinstall
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