I have a Windows Server 2003 box that will not let me shut it down or restart.
The "shut down windows" box only has a "Log off [user]"
Every administrator has logged into the box with the same error. I have not tried creating a new administrator in Active Directory, but will try that tomorrow morning.
Have attempted to shutdown/restart from the command line with shutdown.exe [attmepted with -i and -r], but get a message reading "Access is denied.(5)"
The last action that I have taken on the box was to reinstall Symantec Backup Exec 10 (recovering from a disk array crash last week, the backup software would not allow me to back up to tape following recovery, so I was attempting to remove and reinstall it.) I was able to restart after the removal. However, I have not been able to do so since the reinstall.
Short of pulling the plug or holding in the power button, any thoughts on how I can reboot the machine?
I have seen a suggestion (http://www.experts-exchange.com/Operating_Systems/WinXP/Q_20756919.html
) for psshutdown (http://www.sysinternals.com/ntw2k/freeware/psshutdown.shtml
), and will try this tomorrow if we can't get to the root of this today.
FYI There is a very limited window of opportunity for attempting as this is a critical box that I can only attempt to reboot at 6 AM Eastern.