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Virtual Server 2005 - Administration Website Issue

Posted on 2007-12-06
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Last Modified: 2013-11-29
I am running Virtual Server 2005 on Windows Server 2003 Enterprise x64 Edition.  When I attempt to open the Virtual Server Administration Website, Internet Explorer 7 returns "Internet Explorer cannot display the webpage."  

I've visited Microsoft KB 935943 but didn't have any success.  Also, I've tried Remote Desktoping to the server in a console session (mstsc -v:servername /F -console).  The first time I logged in, I was able to access the administration website.  When I left my workstation, my session went idle, and I received the aforementioned error message when I tried to access the administration website.  

Thoughts?  Many thanks in advance Experts!
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Question by:snoopfrogg
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Expert Comment

by:Jeff Perry
ID: 20421624
In your remote session to the server. Right click the taskbar and choose task manager. In task manager click the Users tab it should list all sessions to that machine. From there you should be able to figure out which session you need or connect to the console session to get back into the session that has the administration web page open.
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by:snoopfrogg
ID: 20421684
I Remote Desktoped in via a console session and followed your instructions.  I only see my session.  Also, I liked your idea of another instance of Internet Explorer being open so I searched through Task Manager processes to kill iexplore.exe but there are no running instances.

Other thoughts?
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Expert Comment

by:Jeff Perry
ID: 20421759
Check IIS and make sure the application is still working?  Have you tried physically accessing it from the server itself? Other than that I would check the services for any irregularities. Lastly good ole restart and then I would be out of ideas, but I will still keep thinking about it and even look at my own VS installation to see if that helps.
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LVL 11

Author Comment

by:snoopfrogg
ID: 20422238
I have tried going to the console- no luck there, either.  I cycled the IIS web site and the application pool but no dice, either.  I'm thinking a reboot is a good idea.
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by:Jeff Perry
ID: 20424060
http://servername:1024/VirtualServer/VSWebApp.exe?view=1

That is the default Administration webpage which I am sure you know but I want to just throw it out there. I have looked at my own VS install and I don't have any fresh Ideas on your issue, though I am not about to let a remote session time out on me now. :)
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by:snoopfrogg
ID: 20424332
Yeah, I've definitely tried using that URL from a number of workstations and the server.  

Thanks for the help so far!
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snoopfrogg earned 0 total points
ID: 20442291
Another member of my group pointed out my silly mistake:  When I was launching the Virtual Server Admin Website via a shortcut on the start menu, IE would attempt to connect to "servername.domain.com" instead of the actual FQDN of the server.  What I should have been connecting to was "servername.suffix.domain.com".  Once I threw the suffix in, the connection was made without a hitch.
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Expert Comment

by:Jeff Perry
ID: 20455450
Glad you found the problem. Now I can safely forget my remote session again :)
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by:Vee_Mod
ID: 20480487
Closed, 500 points refunded.
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Community Support Moderator
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