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Shared contacts

Posted on 2007-12-06
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Last Modified: 2012-06-27
Is there a way to change the default users contacts in Outlook to use a public folder as the store. What I am trying to do is if a user clicks the contact button in outlook 2007 it opens the publick folder.

Roles:
Standalone exchange server.
Outlook 2007 - Client access
OWA web access
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Question by:dtisi
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15 Comments
 
LVL 19

Expert Comment

by:SteveH_UK
ID: 20421951
1.  Add the public folder as a favourite
2.  Make the public folder (under favourites) an Outlook Address Book (you will need the Personal Address Book option installed)
3.  Change the default address book
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Expert Comment

by:SteveH_UK
ID: 20421974
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Expert Comment

by:SteveH_UK
ID: 20421992
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Author Comment

by:dtisi
ID: 20422015
Thank you for the quick replies, I have done the changeds to the address book, but what my client wants is when a user clicks on the Contacts button on outlook it opens the public folder, not the contacts folder that outlook uses.
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Accepted Solution

by:
Sembee earned 250 total points
ID: 20422020
You cannot completely stop the use of the Contacts folder.
If a user right clicks on the contact and chooses Add to Contacts then the new contact will go in to the Contacts folder.

If the user selects Contacts in Outlook it will also open the Contacts folder, not a public folder.

Simon.
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Expert Comment

by:SteveH_UK
ID: 20422031
If the public folder contacts is in the list, then it is just a question of changing the default one.

Let me find a link...
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Expert Comment

by:SteveH_UK
ID: 20422039
Here's an Outlook 2003 version http://kb.iu.edu/data/adud.html
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Author Comment

by:dtisi
ID: 20422043
Is there a third party program that can do this and over ride outlooks built in  contact list?
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Expert Comment

by:SteveH_UK
ID: 20422044
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Expert Comment

by:SteveH_UK
ID: 20422058
Sembee is right that you cannot turn off the main Contacts folder, but you can change the default.
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Author Comment

by:dtisi
ID: 20422124
I have made the changes to the address book settings so that it opens and stores new contacts there, my end goal is to over ride the contacts button in outlook and have it point to the public folder when it is clicked. I have it as a shared folder now that the users can change to, but I need to make it so they do not have to click anything to change. The other problem with just the address book change is MS Active sync does not have an option to sync public folders but will do the outlook contacts. I was hoping to kill 2 birds with 1 stone by having outlook use a public folder as the main or only selection it has to pick from.
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Expert Comment

by:SteveH_UK
ID: 20422773
I don't believe you can do the second thing you desire.  For the first, I thought you could change the default selected address book as directed, but perhaps not.
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Expert Comment

by:Sembee
ID: 20422828
There is nothing that you can do to get ActiveSync to synchronise with a public folder and that functionality will not be introduced in the near future. Microsoft are trying to kill off Public Folders. If you want to sync public folders then you have to use something like add2exchange from diditbetter.com

Simon.
0
 

Author Comment

by:dtisi
ID: 20423957
Ok then let me ask this, when/ if MS kills off public folders how would a company have a central address/ contact list that all users would access. I would gladly set that up if MS is going to make that type of a change. Are they going to push MS CRM to take over the roles of the public folders.
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Assisted Solution

by:SteveH_UK
SteveH_UK earned 250 total points
ID: 20424107
MS are moving to Microsoft Office SharePoint Server (MOSS) as a preferred technology.  This also supports mobile users, and supports calendars, contacts, messages and files, among other features.
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