NAS backup fails

I have ARCSERVE 11.5 installed and the tape library is connected to the EMC Celerra Nas Filer, when we try to run a backup it gives the following Error "e8535 failed to connect to agent and also in the NAsagent.log we see the error NDMPbackup setfailed=7
charu12Asked:
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bhanukir7Connect With a Mentor Commented:
Hi,

Normally E8535 errors are more or connectivity timeout errors.
Please make the changes as recomended on this CA article

http://supportconnect.ca.com/sc/solcenter/sol_detail.jsp?docid=379704&product=AXWBAS&release=11.1&number=79&type=&os=WINDOWS&aparno=QI73064&searchID=379704&pos=WINDOWS

bhanu
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charu12Author Commented:
thanks
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bhanukir7Commented:
Hi,

charu if the issue is resolved with the suggesstion. Can you please close the question as answered.

Bhanu
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charu12Author Commented:
close it
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