?
Solved

How to enable relay access in SBS2003 R2 with Exchange 2003 enabled

Posted on 2007-12-06
12
Medium Priority
?
310 Views
Last Modified: 2013-11-30
We know that by default Exchange running on SBS2003R3 deny relay access (sending e-mail messages to outside mailboxes) to all users of a internal network. How can we enable relay access so users in the internal network can send e-mail messages (using MS Outlook) to mailboxes in an external network.

Thanks in advance !!!!!
0
Comment
Question by:maba55
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 4
  • 3
12 Comments
 
LVL 104

Expert Comment

by:Sembee
ID: 20422406
If you are using Outlook connected to Exchange (ie not POP3/SMTP) then you don't need to do anything relay settings. The email should go out. If you are getting an error then you need to post that error.

Simon.
0
 
LVL 6

Expert Comment

by:spyordie007
ID: 20422410
Internal users dont need relay privilages since it's Exchange that actually does the SMTP sending.  Are you having issues with Exchange users sending email outside?
0
 

Author Comment

by:maba55
ID: 20422545
Sembee: yes, I´m using Outlook connected to Exchange and got the following error message:

            <adm-server.headti.com.br #5.7.1 smtp;554 5.7.1 <marcelo.pituba@hotmail.com>: Relay access denied>

Thank you for your support !
0
Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

 
LVL 6

Expert Comment

by:spyordie007
ID: 20422563
Sounds like that is coming from your upstream SMTP server, where is Exchange submitting the SMTP messages to?
0
 

Author Comment

by:maba55
ID: 20422594
spyordie007: Yes, everytime an internal user tries to send an e-mail message to an outside mailbox(using MS Outlook) she gets an error message (relay access denied) please see my post to Sembee above.

Thank you !!!
0
 
LVL 104

Accepted Solution

by:
Sembee earned 500 total points
ID: 20422611
That doesn't mean the issue is with your relay settings.
Have you configured the server to use a smart host? For example your ISPs SMTP server?
If you have, check whether they need authentication or other settings to allow emails through their server.

Simon.
0
 
LVL 6

Assisted Solution

by:spyordie007
spyordie007 earned 500 total points
ID: 20422642
My last comment was in response to your message (the 5.7.1 error).

Sembee and I have been saying the same thing, when Exchange is trying to send out the SMTP message it is getting rejected by the smarthost :)

Erik
0
 

Author Comment

by:maba55
ID: 20423043
spyordie007: Exchange is submitting to mail.headti.com.br which is our ISP mailserver.

Thanks
0
 
LVL 6

Expert Comment

by:spyordie007
ID: 20423075
Sounds like your ISP is no longer relaying messages from you.  If you wanted to test to be 100% certain you could use telnet from the Exchange server to test:
http://support.microsoft.com/kb/153119
0
 
LVL 104

Expert Comment

by:Sembee
ID: 20423086
Ask your ISP if they need authentication to allow you to use their server, or they need to know your domain name. Different ISPs have different procedures and only they can answer them.

Simon.
0
 

Author Comment

by:maba55
ID: 20423106
Sembee: yes, we configured a smart host (mail.headti.com.br) which is the mail host (smtp) on our ISP.
At the moment we are trying to get to the ISP technical guys to check why the messages are being rejected.

Thank you !!!
0
 

Author Comment

by:maba55
ID: 20429486
Sembee and spyordie007, I talked this morning with our ISP technical support and they told us we need to authenticate in order to forward messages through their smtp host.
Thank you for your help and support !!!
0

Featured Post

Get free NFR key for Veeam Availability Suite 9.5

Veeam is happy to provide a free NFR license (1 year, 2 sockets) to all certified IT Pros. The license allows for the non-production use of Veeam Availability Suite v9.5 in your home lab, without any feature limitations. It works for both VMware and Hyper-V environments

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Suggested Courses
Course of the Month15 days, 6 hours left to enroll

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question